Mallory Grembowski

I identified a gap in UX training and took the initiative to create a series of UX-specific training modules to upskill the team from junior to senior staff. The program was successful, showing an increase in team alignment, productivity, and quality of reports.

Worked as UX Associate Director at Ipsos in the UK.

Designed, led, & executed comprehensive UX research projects, combining qual and quant methods for Fortune 500 clients resulting in increased conversion rates and perfect 10/10 Consumer Satisfaction Metric (CSM)scores. Spearheaded business development strategies, generating £450k in annual revenue, to expand client relationships and foster growth. Developed and implemented team growth initiatives,

Managed 4 direct line reports of varying levels from research associate to research manager. In this role I fostered career growth and helped my reports through stressful life events such as onboarding, promotions, redundancies, off-boarding, maternity leave, mental health accommodations, and cross-country moves. All have given feedback stating their skills and confidence have grown since working

Following a webinar I hosted about the affects of meditation, I held mid-day meditation sessions for the global Ipsos UX teams for 5 years, with attendees from 3 different continents coming together to reduce stress and increase productivity. From this I became a go-to person for advice regarding wellness at work.

Worked as UX Research Manager at Ipsos in the UK.

Leveraged previous experience to increase productivity and depth of insight across project work. Led UX end-to-end research projects, delivering impactful and actionable insights resulting in improved conversion, adoption, and retention rates for key clients. Taking on a managerial role, I strengthened the team capabilities through mentoring and eventually promoting a junior employee showcasing ef

Worked as UX Researcher at Ipsos.

I worked with cross-functional teams at Ipsos on increasingly complex work within the qualitative, UX, innovation, and CX space to implement successful UX strategies to improve user experiences. I was responsible for managing difficult clients to deliver successful projects and actionable insights.

Following the successful acquisition of GfK Research, I am now a proud member of the Ipsos NA team!

Applied UX research methodologies by leading end-to-end projects across the product development cycle for key clients spanning CPG to Finance to Tech. Managed multi-market global work across industries & sectors. Responsible for managing project teams and delivering insights to stakeholders.

Promotion from my previous role, including more client-facing tasks and deliverables

- Qualitative Research across multiple industries (mainly Tech, Finance & CPG)
- Local (across the US) and international (Europe & Asia) project management
- Visual/storytelling analysis and reporting
- Video reel reporting
- Screener & discussion/activity guide development
- Online blog programming & moderating
- Client relations & communications

- Methodologies: Focus groups, Online focus g

Achieved success in implementing skills and research methods from my masters’ thesis into consumer-driven research. In this role I honed my skills in moderation, analysis, and story telling reporting. Leading projects on my own lead to my promotion to senior associate.

Orosound is a french technology startup located in Paris, France. I ran the US operations remotely from the Chicagoland area.

Responsibilities
- Conducted primary market research and consumer insights analysis
- Constructed engaging content for campaigns based upon consumer insights
- Performed secondary market research and lead generation
- Aided in B2B and B2C communications
- Created content

Grow3 arranges business development meetings between our clients and their prospective targets. I was responsible for researching these targets, creating reports based off this research for our clients, and creating a template for communications between our clients and their prospective targets.

Responsibilities
- Worked with our database program FileMakerProAdvanced 14 to move records down the

Responsibilities
- Utilized lead generation tactics such as desk research, client engagement, email campaigning, and LinkedIn connections to create a defined list of organizations across the United States that had a professional fit with the purpose and culture of the Wright Foundation
- Communicated with various organizations to establish a professional rapport/working relationship before setti

College of Arts and Sciences: Fall 2013-Spring 2014
- Scan official documents and index these documents into a computer program called Docfinity.
- Answer calls and create student advising appointments
- Help in undergraduate graduation preparation
- General miscellaneous office jobs

University Library and Digitization Media: Fall 2014-Summer 2015
- Scan old print versions of student Theses and

• Enriched and analyzed marketing database to provide foundations for personalized and customized mailings through InfusionSoft, a CRM online database

• Researched and created a marketing communication calendar targeting specific customers and prospect segments

• Managed and supervised projects on Elance with co-workers and freelancers

• Conducted a quality assurance review/edit of two core onl

Research internship with Dr. Olivier Klein at ULB researching consumerism and objectification:

• Utilized critical thinking when analyzing literature to construct an experimental design

• Analyzed results of quantitative data using Microsoft Office, Excel, and SPSS statistical software

• Presented findings through Microsoft Power Point and oral presentation skills

• Communicated to colleague

Student research assistant to Erika Price in the social psychology lab:
- Coordinated participant attendance
- Carried out experimental procedure with participants
- Kept a record of all experimental proceedings

I earned an M.A. in applied social psychology through Loyola's B.S./M.A program. During my senior year of undergraduate education, I was both a full time undergraduate student (12 credits) and a part time graduate student (additional 6 credits). During the penultimate year of my education I created, ran, and analyzed the results of my Master's Thesis Experiment which included both qualitative and

I earned a B.S. in Psychology along with a double minor in Music and International Studies. In the spring of my third year I studied abroad in Rome, Italy for four months through Loyola's Rome Program. In the fall and spring of my fourth year, I began graduate school at Loyola University Chicago in their 5 year B.S./M.A program in Applied Social Psychology. By my undergraduate commencement, I c

National Honors Society, Top 3% of my class, 6 AP classes

Issued Apr 2020