Sanjana Satish

Led end-to-end market research delivery including competitive analysis and customer experience studies, driving an 18% improvement in client satisfaction and delivering executive-ready visual reports for C-suite stakeholders.

Executed multi-methodology research combining surveys, secondary data and social media analytics to deliver dashboards and insights that informed product development and maintained client relationships.

Delivered specialised ESG research reports on compliance and regulatory frameworks across developing markets, incorporating cultural and geographic context for Asia-Pacific studies.

Conducted customer experience and brand perception research for EdTech clients and applied behavioural analysis to improve research methodology and translate insights into product recommendations.

Led a project enhancing technology in education for 5,000+ students and staff, designing surveys and focus groups and synthesising insights into actionable reports adopted across departments.

Managed client databases and delivered operational and competitive market insights for the EdTech team, using JIRA for project tracking and client coordination.

Completed MSc in Digital Humanities & Information Science with coursework in data management, social media analytics, data analytics and visualisation, and quantitative research methods.

Completed BA in English with an applied linguistics focus, covering linguistics, information & technology studies, data journalism, social psychology, and qualitative research methods.