Open to opportunities

Esraa Badr

@esraabadr

I am a bilingual virtual assistant and customer support specialist delivering organized, reliable remote operations and admin support.

Egypt

Message

What I'm looking for

I seek remote roles as a virtual assistant or customer support/operations specialist where I can optimize workflows, lead small teams, use Notion and Google Sheets, and support international clients in a collaborative, growth-oriented environment.

I am a professional virtual assistant and customer support specialist with experience supporting international clients remotely; I prioritize organization, clear communication, and reliable delivery.

As a placement tester and sales representative I conducted placement tests, guided learners through enrollment, managed follow-ups, and supported new-student onboarding. As a translation team leader I supervised projects, ensured quality, and optimized deadlines for timely delivery.

In an operations management role at Empower Hub I managed daily operations, led teams to improve workflows, and developed productivity strategies that reduced costs. I also worked in call-center support resolving technical issues while maintaining high customer satisfaction.

I teach English conversation (General, Business, IELTS Speaking) and design lesson plans to build communication skills. I regularly use Notion and Google Sheets for scheduling, tracking, and coordination, and I bring strong multitasking, team coordination, and language skills to every role.

Experience

Work history, roles, and key accomplishments

Marketing Manager Assistant

Freelance

Supported digital marketing tasks and administrative coordination, managed Google Sheets for tracking and reporting, and scheduled meetings using Notion.

Digital Marketing Google Sheets Notion Scheduling Administrative Support Reporting