S Khaled

I am a customer-focused and versatile remote support professional with over three years of experience in customer service, administration, and coordination. I combine strong communication skills with technical adaptability to support distributed teams and solve client issues efficiently.

In my current role as Customer Service & Sales Supervisor, I handle high-volume customer interactions, manage client data, coordinate cross-functional teams, and prepare quotes and invoices using Microsoft Office tools. I also train new staff on service protocols and internal systems.

Previously, I supported executive operations and client liaison activities, handling scheduling, travel arrangements, vendor payments, and IT troubleshooting. I have led student-society operations as Vice President, organizing events, managing budgets, and securing sponsorships for large member groups.

I hold an M.Sc. in Engineering Management (High Honor) and a B.Sc. in Civil Engineering, and I bring strong intercultural experience from working and studying across Cyprus, Yemen, Egypt, and Djibouti. I am disciplined, proactive, remote-work ready, and available for immediate onboarding.