halawa sons
@halawasons
Virtual Assistant and Technical Support specialist focused on efficient client operations.
What I'm looking for
I am a motivated Virtual Assistant and Technical Support specialist with hands-on experience supporting clients and coordinating technical operations. I have delivered troubleshooting and service-quality support on contracting projects and managed client account registrations in real-estate contexts.
I am skilled with modern productivity and collaboration tools — including Microsoft Office, Notion, ClickUp, Trello, Asana, Google Workspace, Microsoft Teams, Zoom and Slack — and I use CRM and marketing tools like Zoho and Mailchimp to streamline workflows.
I apply strong organizational, time-management and communication skills in both Arabic and English to manage scheduling, email, and client communications, and I leverage AI tools such as ChatGPT to increase efficiency and problem-solving capacity.
I am a fast learner who adapts quickly to new platforms and team environments, and I seek roles where I can contribute to international, professional teams handling social media management, client support, and operational coordination.
Experience
Work history, roles, and key accomplishments
Account Registration Specialist
Real Estate Finishing Company
Jan 2023 - Jan 2024 (1 year)
Registered and managed client accounts, assisted in tracking and processing financial transactions, and supported client communications and account organization.
Technical Support Specialist
Contracting Company (Huawei Project)
Jan 2021 - Jan 2023 (2 years)
Provided technical support and troubleshooting for clients on a Huawei project, coordinated with engineering teams to resolve issues, and maintained service quality meeting response-time targets.
Education
Degrees, certifications, and relevant coursework
Al-Azhar University
Social Service
Studied Social Service at Al-Azhar University focusing on community support and social care practices.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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