Madison Jording

I am an Operations Analyst with a proven track record in streamlining workflows and enhancing client retention. At State Farm Agency, I successfully boosted client retention by 30% within four months by implementing effective process improvements. My ability to identify inefficiencies and resolve them using systems thinking has been pivotal in driving operational excellence.

In my previous roles, I have designed and led onboarding programs that cater to diverse learning styles, fostering a collaborative culture focused on continuous improvement. My experience in managing high-value client relationships has honed my empathetic communication skills, ensuring that I deliver solution-oriented support across various channels. I thrive in fast-paced environments, balancing multiple priorities while maintaining a positive and agile mindset.