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@terestokes
Trailblazing professional with 10+ years of experience
Throughout my career, I have demonstrated my ability to promote cross-functional collaboration, serving as a communication hub and working closely with teams and business leaders to shape compelling product strategy and roadmap. My passion for delivering exceptional customer experiences has earned me a reputation as a trailblazer in the industry.
With a strong foundation in project management, inventory management, and business process optimization, I am well-equipped to drive growth and deliver results in fast-paced and dynamic environments. I am excited to bring my skills and expertise to a new challenge and contribute to the success of a forward-thinking organization.
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

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Work history, roles, and key accomplishments
Managed Agile projects and SCRUM frameworks to optimize the onboarding process, ensuring alignment with business objectives and successful product outcomes.
Dec 2015 - Aug 2019 (3 years 8 months)
Transformed customer service operations by implementing process improvements, reducing inconsistencies, improving response times, and enhancing the patient experience.
OptumRx
Jan 2012 - Dec 2015 (3 years 11 months)
Bridged the customer experience gap by partnering with product teams to translate customer insights from feedback, integrating patient-centric solutions, championing SLAs, and increasing productivity metrics.
Degrees, certifications, and relevant coursework
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