Macee Lanier

As a dedicated administrative professional with over two years of experience, I excel in high-volume phone operations, appointment scheduling, and providing exceptional customer service. My ability to manage patient scheduling systems and coordinate multiple calendars has been proven in fast-paced environments, where I maintain a calm and professional demeanor. I am currently pursuing an Associate of Arts in Early Childhood Education, which complements my strong foundation in front office support and administrative coordination.

In my role as a Front Desk Receptionist and Administrative Assistant at the City of Lake Elsinore, I successfully handled a high volume of inbound calls, prioritized urgent inquiries, and ensured accurate message taking. I also played a key role in organizing community health and wellness events, demonstrating my ability to manage logistics and coordinate with various stakeholders. My commitment to maintaining confidentiality and professionalism has been paramount in handling sensitive documents and appointment records.