Lana Dowell
@lanadowell
Detail-oriented administrative professional supporting remote and on-site teams in healthcare and corporate settings.
What I'm looking for
I am a detail-oriented administrative professional with over two years supporting remote and on-site teams across healthcare, nonprofit, and corporate environments. I bring proven skills in scheduling, file and document handling, and professional communication across phone, email, and Microsoft platforms.
I completed an Administrative Professional: Technical Skills Certificate at San Diego Mesa College and an online high school diploma, which strengthened my clerical and computer fundamentals. I have volunteer and contract experience providing front-desk support, data entry, and electronic file management.
In recent roles I transferred and verified data for state election results, organized and uploaded electronic files, and coordinated tasks via Zoom and Microsoft Teams. At Radiant Hospice I provided clerical support, conducted follow-up and bereavement calls, and managed multi-line phone systems professionally.
I work independently, maintain a positive and approachable attitude, and prioritize accuracy and timely communication. I am committed to supporting fast-paced teams by bringing strong organizational skills, attention to detail, and proficiency in office technologies.
Experience
Work history, roles, and key accomplishments
Administrative Assistant/Receptionist Volunteer
Radiant Hospice
Jun 2025 - Present (7 months)
Provided clerical support including data entry, filing, assembling packets, mail handling, multi-line phone management, and conducted follow-up and bereavement calls to support clients and volunteers.
Remote Administrative Volunteer
Various Organizations
Mar 2023 - Present (2 years 10 months)
Transferred and verified state election and administrative data into online spreadsheets, organized and uploaded electronic files, and coordinated tasks via Zoom and Microsoft Teams while maintaining high attention to detail.
Managed front desk operations, appointment scheduling, multi-line calls, visitor assistance, and access control during three-week contract assignments, while performing daily clerical duties and data entry.
Education
Degrees, certifications, and relevant coursework
San Diego Mesa College
Certificate, Administrative Support / Office Technology
Completed an Administrative Professional: Technical Skills certificate program focused on clerical and administrative computer curriculum.
iHigh Virtual Academy
High School Diploma, High School
Completed an online high school diploma through iHigh Virtual Academy.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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