Lydia Pierre-Davis
@lydiapierre-davis
Strategic account leader driving revenue growth and exceptional client retention.
United KingdomWhat I'm looking for
I am a Strategic Client Success and Account Management leader with over 10 years' experience delivering revenue growth for premium global brands such as Coach, Kate Spade, Michael Kors and Jenny Packham.
I have managed portfolios ranging from 10 to 50 accounts across the UK, Ireland, EMEA and APAC, owning P&L performance, forecasting, order management and client-facing market appointments both in-person and virtually.
My achievements include driving a 42% net sales increase across a 10-account portfolio, 32% growth across a 50-account portfolio, and maintaining client retention rates of 100% and 98% in different roles by building trusted strategic partnerships and implementing structured QBRs and proactive communication channels.
I combine commercial acumen, cross-functional collaboration and data-driven planning—using tools like Salesforce, SAP/NuOrder/Joor and analytics—to translate client needs into actionable strategies that elevate accounts and improve operational efficiency.
Experience
Work history, roles, and key accomplishments
TAManaged a portfolio of 10 key accounts including Brown Thomas, Harvey Nichols and Fenwick, driving a 42% net sales increase in FY24 through strategic account planning and upsell initiatives while maintaining 100% retention.
Account Executive
Kate Spade
Mar 2020 - Jul 2022 (2 years 4 months)
Managed a portfolio of 50 UK & Ireland accounts including John Lewis and Selfridges, increasing net sales by 32% through targeted growth strategies and maintaining a 98% retention rate during the COVID-19 period.
Account Executive
Michael Kors
Jun 2019 - Mar 2020 (9 months)
Managed 13 travel retail accounts across EMEA (19 doors), led weekly sales and re-order processes, supported planning and assortment analysis to align collections with passenger profiles and retail performance.
Wholesale Account Executive
Jenny Packham
May 2016 - Jun 2019 (3 years 1 month)
Served as primary contact for bridal and RTW stockists, led a team of 3 and executed market appointments, trunk shows and Paris Fashion Week logistics while producing sales analysis presented to the CEO.
Education
Degrees, certifications, and relevant coursework
NUNorthumbria University
Bachelor of Arts (Honours), Fashion Marketing
2009 - 2013
Completed a BA (Hons) in Fashion Marketing, covering wholesale KPI monitoring, trade planning, and seasonal forecasting.
Availability
Location
United KingdomAuthorized to work in
Job categories
Skills
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