Luis Reyes

Academic Advising: Help students successfully complete their academic programs.
Professional Development: Services support students in transitioning to the professional world.
Experiential Learning (Work Study): This federal program allows students to "learn by doing," reflecting on skills and abilities acquired through work experiences

Responds to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims.
Analyzes problems and provides information/solutions.
Operates a PC/image station to obtain and extract information; documents information, activities and changes in the database.
Thoroughly documents inquiry outcomes for accurate tracking and anal

Worked as Travel at Career Break.

Participate in the development, coordination, and implementation of retention initiatives, academic advising, articulation and other related services to ensure retention and student success.
Develop and implement an individualized academic plan that promotes student success, continuously evaluate academic plans throughout the student lifecycle, and make appropriate adjustments to ensure successful

Assists prospective students through the application process for online bachelors, masters, doctoral and certificate programs. Assist in the planning of recruitment events. Also, participates and manage various local recruitment events throughout the year. Work closely with the department administrative staff to analyze enrollment trends and assigned recruitment and retention goals. Work with staf

Led cross-functional teams in successful integration, maintenance, and operation of communications systems. Drove effective operations by preparing systems for operation, inputting/analyzing data, and performing preventative maintenance.
• Prepare and conducted initial briefings for deploying units, counsel commanding staff on training and evaluations that were required before deploying.
• Assis

- (Fellow Program with University of Texas El Paso) -trained and developed standard operation procedures for Residence Life and Recreation Center.
- Managed daily operations to comply with residence life and recreation center standards. Plan job fair and internship for the Career

Planned, coordinated, and directed employee training and development activities with a strategic focus on improving performance. Energized and led teams to achieve established goals in fast-paced, deadline-driven environments.
- Provided guidance, leadership, and training to a team of 10-20 persons.
- Oversaw all maintenance and construction projects to ensure alignment to operational standards a

Led recruitment of ROTC and provided comprehensive knowledge on a program to interested students. Responded to questions from candidates in an efficient manner.
• Increased ROTC enrollment by explaining opportunity, distributing informational materials, and responding to inquiries regarding the program.
• Determined qualifications of prospective candidates by conducting interviews and screenings.

Developed highly engaging, academically rigorous syllabus coursework and curriculum in alignment with academic and organizational objectives. Enhanced skills and knowledge of students as Main Instructor for Freshman, Sophomores, and Juniors.
• Evaluated and researched quality of educational programs by fulfilling the key role as Senior Evaluator for Reserve Officer Training Corps (ROTC) during sum

Senior Instructor/Writer for skill level 1 13D Field Artillery Tactical Data System Specialist Course; qualifies assigned Instructor; writes, research, develops lesson plans, and course examinations with DOTD; supervises the maintenance of classroom and tactical equipment value at over $4 million; supervises the professional development of 10 NCOs and 4 civilian Instructors; manages Field Artiller

Jul 2024

Apr 2019

Feb 2018

Aug 2016

General Studies