Open to opportunities

Larady Ramos

@laradyramos

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Experienced HR administrative professional skilled in operations, reporting, and stakeholder support.

Puerto Rico

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What I'm looking for

I am seeking a role providing operational HR or administrative leadership where I can improve processes, support leaders, manage reporting, and drive efficient cross‑functional collaboration.

I am an HR administrative professional with extensive experience supporting HR leaders, business development units, and training departments. I manage calendars, communications, document preparation, requisitions, invoicing, and serve as a liaison across teams to keep operations running smoothly.

I have led projects to improve document processing logistics and office procedures, producing reports and enhancing data quality for agency submissions. I supervise daily operations and coordinate vendor and dealer onboarding in regulated systems.

My technical strengths include advanced Excel (VLOOKUP, pivots, charts), PeopleSoft, and several dealer/operations platforms, which I use to build reports, presentations and streamline workflows. I also coordinate trainings, conferences, and travel arrangements while maintaining budgets and inventories.

I am analytical, self-motivated, bilingual, and customer-service focused, with a Master in Business Administration in Strategic Leadership Management. I deliver organized, timely support to leadership and cross-functional teams to achieve measurable improvements.

Experience

Work history, roles, and key accomplishments

Current

HR Administrative Assistant

Current

Medical Card System, Inc

Manage calendars, communications, document preparation and HR invoicing processes to support HR leadership and improve departmental efficiency; prepare reports and assist with training logistics.

Calendar Management MS Excel PowerPoint document preparation HR & Administration Invoicing ITSM

Administrative Officer - Project Leader

DDEC - PSS Pathfinders

Jan 2018 - Dec 2019 (1 year 11 months)

Led projects to improve document processing logistics and office procedures, reviewed grant-related documents and produced reports to improve data quality for agency submissions.

Project Management Process Improvement Document Review Reporting Data Quality

Business Support Supervisor

Oriental Bank & Trust

Apr 2016 - Aug 2017 (1 year 4 months)

Supervised Dealer Support Center operations, ensured timely resolution of dealer requests (payoffs, credit apps, loan disbursements) and managed dealer/vendor setups and reporting for business development.

Team Supervision Peoplesoft Loan Processing Reporting Vendor Management

Administrative Assistant

Oriental Bank & Trust

Jun 2015 - Apr 2016 (10 months)

Supported Business Development VP with clerical tasks, attendance tracking in ADP/Workday, vendor management and system use for dealer creation and compliance support.

Administrative Support ADP Workday Peoplesoft Vendor Management OFAC Customer Service Documentation

HR Office Clerk - Training

Oriental Bank & Trust

Feb 2013 - Jun 2015 (2 years 4 months)

Maintained training metrics and budgets, coordinated internal/external trainings and travel, managed vendors and processed purchase orders to support training operations.

Training Coordinator MS Office Peoplesoft Budget Management Vendor Management Calendar Management

Customer Service Representative

Banco Popular

Feb 2009 - Apr 2013 (4 years 2 months)

Handled account openings, online banking support and customer inquiries across retail banking products while providing technical assistance and performing administrative attendance tasks.

Customer Service Online Banking Support Phone Support Technical Support Claims Handling