CUstomer Service, AI Reviewer, Annotation, Transcribing, Project Manager, Implementation Manager, Business Development, Software Requirements, Database Design, App Design, AML/KYC, CyberSecurity, Compliance, Training, Learning
Lucas Allen
@lucasallen
I am a highly skilled and adaptable professional
What I'm looking for
With 20 years of diverse experience across industries such as Banking, Payment Systems, Crypto, Events, Software, and Consulting, I have developed a broad skill set and deep expertise that allows me to adapt to and thrive in a variety of environments. Throughout my career, I’ve consistently delivered value by leveraging a combination of strong soft skills and technical capabilities. My areas of expertise include sales, customer service, project management, and content management, with a keen ability to navigate complex challenges and drive outcomes.
In addition to these core competencies, I possess excellent communication, leadership, and problem-solving skills, enabling me to build strong relationships, collaborate effectively across teams, and lead projects from concept to completion. My experience spans both client-facing and internal roles, allowing me to develop a comprehensive understanding of business dynamics and customer needs.
I am passionate about staying at the forefront of industry trends, especially in emerging fields like Crypto and Digital Payments, and thrive on continuously expanding my knowledge. Whether working independently or leading cross-functional teams, I am committed to delivering excellence and driving results that align with the strategic goals of the organization.
I am excited to explore new opportunities where I can apply my expertise, flexibility, and passion for growth to contribute to innovative projects and impactful solutions.
Experience
Work history, roles, and key accomplishments
IT Manager, SEO, Compliance, Data Management
NConnect Ibiza
Jan 2024 - Present (1 year 4 months)
Managed IT operations, SEO strategies, compliance, and data management to support business objectives.
International Tax & Estate Planning Manager
SES Bledes SL
Sep 2024 - Present (8 months)
Oversaw international tax and estate planning strategies to optimize financial outcomes for clients.
Operational Consultant
LN2X Group
Sep 2019 - Present (5 years 8 months)
Provided consultancy in sales, marketing, training, and ICT to improve operational efficiency.
International Expansion & Development Manager
AKJ Associates
Sep 2006 - Present (18 years 8 months)
Led initiatives for international market expansion and development strategies to increase company footprint.
International Expansion & Development Manager
AKJ Associates
Sep 2006 - Present (18 years 8 months)
Led initiatives for international market expansion and development strategies to increase global presence.
Media & Event Sales Executive
SPG Media
Jun 2009 - May 2009 (-1 years 11 months)
Responsible for advertising sales and event management, focusing on client acquisition and relationship building.
Managing Director
LiquidNexxus
Jun 2009 - Sep 2019 (10 years 3 months)
Oversaw training and events, ensuring operational excellence and strategic alignment with business goals.
Operational Consultant
LN2X Group
Sep 2019 - Present (5 years 8 months)
Consulted on sales, marketing, training, and ICT strategies to improve operational efficiency.
Customer Relationship Executive
AKJ Associates
Jun 2009 - Sep 2006 (-3 years 3 months)
Managed corporate relations and customer interactions to enhance service delivery and client satisfaction.
Customer Relationship Executive
AKJ Associates
Jun 2009 - Sep 2006 (-3 years 3 months)
Managed corporate relations and customer interactions to enhance client satisfaction and loyalty.
Media & Event Sales Executive
SPG Media
Jun 2009 - May 2009 (-1 years 11 months)
Responsible for advertising media sales and event management, focusing on client acquisition and relationship building.
Managing Director
LiquidNexxus
Jul 2009 - Sep 2019 (10 years 2 months)
Oversaw training and events, ensuring operational excellence and strategic direction for the organization.
General Manager / Administrator
EbuSOS SL
Mar 2021 - Sep 2021 (6 months)
Managed general operations and administration, ensuring smooth business processes and team coordination.
General Manager / Administrator
EbuSOS SL
Mar 2021 - Sep 2021 (6 months)
Managed operations and administration, ensuring effective communication and organizational efficiency.
Partner Relations & Business Development
IbizaToken
Feb 2022 - Apr 2023 (1 year 2 months)
Developed partner relations and business strategies to enhance growth and market presence.
Trainer/Consultant & Crypto Mining Specialist
Wattum LLC
Feb 2022 - Apr 2023 (1 year 2 months)
Provided training and consultancy in crypto mining, enhancing client knowledge and operational capabilities.
Partner Relations & Business Development
IbizaToken
Feb 2022 - Apr 2023 (1 year 2 months)
Developed partner relations and business strategies to enhance market reach and collaboration.
IT Manager, SEO, Compliance, Data Management
NConnect Ibiza
Jan 2024 - Present (1 year 4 months)
Managed IT operations, SEO strategies, compliance, and data management to support business objectives.
Compliance Operations & Investigations Officer
Bunq BV
May 2024 - May 2024 (0 months)
Handled compliance operations and investigations to ensure regulatory adherence and risk management.
International Tax & Estate Planning Manager
SES Bledes SL
May 2024 - Present (1 year)
Oversaw international tax and estate planning, providing strategic advice to clients on financial matters.
Trainer/Consultant & Crypto Mining Specialist
Wattum LLC
Mar 2022 - Apr 2023 (1 year 1 month)
Provided training and consultancy in crypto mining, focusing on operational efficiency and technology implementation.
Customer Relations & Communications Manager
Gamaservi
May 2024 - May 2024 (0 months)
Managed customer relations and communications, focusing on enhancing customer experience and engagement.
Compliance Operations & Investigations Officer
Bunq BV
May 2024 - May 2024 (0 months)
Conducted compliance operations and investigations to ensure adherence to regulatory standards.
Customer Relations & Communications Manager
Gamaservi
May 2024 - Sep 2024 (4 months)
Managed customer relations and communications to enhance client engagement and satisfaction.
Education
Degrees, certifications, and relevant coursework
Lucas hasn't added their education
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