Open to opportunities

Sophian Ajouaou

@sophianajouaou

Message

I am an IT Project Lead combining IT and business expertise to optimize services.

Spain

Message

What I'm looking for

I seek IT project leadership roles in innovative companies where I can bridge business and technology, lead service and cloud initiatives, and grow in identity, release, and cloud infrastructure responsibilities.

I am a motivated IT professional with a combined background in information & communications technologies and advanced business management. I hold a Master in IT Management and a post-bachelor in Advanced Business Management (International Management).

At Atrias (via Exellys) I worked as Junior IT Project Lead and fulfilled roles as Change & Release Manager, Business Analyst and Team Lead Service Desk & Service Management Operator. I led change and release flows, communicated releases to stakeholders, and optimized processes using PowerBI and TOPdesk.

During my internship at Pension Architects I optimized database infrastructure using Linux, MySQL, Java and Amazon Web Services (RDS, S3, EC2, VPC). I implemented a virtual private cloud and improved security and performance across the environment.

I also worked as a Junior Consultant on a scalable re-use project, gaining experience in planning, budgeting, stakeholder, issue and risk management. I am an analytical, dedicated team player who seeks roles that connect business and IT and deliver measurable improvements.

Experience

Work history, roles, and key accomplishments

Junior IT Project Lead

Atrias

Dec 2019 - May 2021 (1 year 5 months)

Led change and release management, stewarding release flows and improving department processes using PowerBI and TOPdesk. Implemented single-sign-on across the application landscape and led the service desk team to optimize incident handling and service management.

Change Management Release Management Business Analysis Power BI Service Desk ITIL SSO Stakeholder Management TopDesk

Junior Consultant

Hazelheartwood

Dec 2019 - Dec 2020 (1 year)

Delivered a scalable reuse platform for socially innovative organizations as part of a graduation project, managing planning, budgeting, stakeholder engagement, and risk to ensure economic viability. Coordinated project activities to align social impact with sustainable business models.

Project Management Stakeholder Management Budgeting Risk Management Time Management Resource Management Business Analysis Leadership

IT Cloud Infrastructure Specialist

Pension Architects

Feb 2017 - Jun 2017 (4 months)

Optimized database infrastructure on AWS using MySQL, Java and Linux; implemented RDS, S3, EC2 and a VPC to improve security and significantly increase workload performance. Rebuilt infrastructure in a test environment and reported data-driven recommendations to the IT team.