Pedro Malheiro
@pedromalheiro
Business Administration graduate with expertise in sales and data analysis.
BrazilWhat I'm looking for
As a recent Business Administration graduate, I have developed a strong foundation in sales, business development, and data analysis. My professional journey has equipped me with valuable experience in sales operations, contract management, and client support across various industries. I pride myself on my ability to deliver effective solutions in fast-paced environments, having gained international experience in the UK.
Currently, I work as a Sales Assistant at Hikinex, where I assist in sales outsourcing solutions and customer experience initiatives. My previous role as a Junior Business Analyst at Companhia Siderúrgica Nacional allowed me to manage high-value contracts and provide insights that supported strategic decision-making. I am a team player with strong ethical values and a disciplined approach to problem-solving, always striving to improve customer satisfaction and operational efficiency.
Experience
Work history, roles, and key accomplishments
Sales Assistant
Hikinex
May 2024 - Present (2 years 1 month)
Assisted in sales outsourcing solutions and customer experience to support client acquisition and retention. Collaborated with U.S. and offshore resources to optimize back-office support for key clients, improving customer satisfaction rates.
Junior Business Analyst
Companhia Siderúrgica Nacional (CSN)
Sep 2023 - Jun 2024 (9 months)
Managed high-value contracts with multinational clients and monitored macroeconomic trends to provide insights for strategic decision-making. Spearheaded invoicing processes to ensure timely contract finalization.
Sales Planning and Administration Intern
Companhia Siderúrgica Nacional (CSN)
May 2023 - Sep 2023 (4 months)
Provided daily market updates and reports on economic trends, assisting in data-driven insights for the leadership team to influence business strategy.
Business Development Intern
Rural Handmade
Sep 2022 - Dec 2022 (3 months)
Assisted in the adoption and implementation of new products for sales teams, collaborating with cross-functional teams to optimize product utilization for business growth.
Education
Degrees, certifications, and relevant coursework
IBMEC
Bachelor's Degree, Business Administration
2020 - 2024
Bachelor's Degree in Business Administration with a strong foundation in sales, business development, and data analysis.
American School of Campinas
Diploma, International Baccalaureate
2016 - 2018
Completed the International Baccalaureate Diploma, preparing for higher education with a global perspective.
Availability
Location
BrazilAuthorized to work in
Job categories
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