Open to opportunities

Pedro Malheiro

@pedromalheiro

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Business Administration graduate with expertise in sales and data analysis.

Brazil

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What I'm looking for

I am looking for a dynamic role that fosters growth and innovation.

As a recent Business Administration graduate, I have developed a strong foundation in sales, business development, and data analysis. My professional journey has equipped me with valuable experience in sales operations, contract management, and client support across various industries. I pride myself on my ability to deliver effective solutions in fast-paced environments, having gained international experience in the UK.

Currently, I work as a Sales Assistant at Hikinex, where I assist in sales outsourcing solutions and customer experience initiatives. My previous role as a Junior Business Analyst at Companhia Siderúrgica Nacional allowed me to manage high-value contracts and provide insights that supported strategic decision-making. I am a team player with strong ethical values and a disciplined approach to problem-solving, always striving to improve customer satisfaction and operational efficiency.

Experience

Work history, roles, and key accomplishments

Current

Sales Assistant

Current

Hikinex

May 2024 - Present (1 year)

Assisted in sales outsourcing solutions and customer experience to support client acquisition and retention. Collaborated with U.S. and offshore resources to optimize back-office support for key clients, improving customer satisfaction rates.

Sales Operations Customer Experience Customer Acquisition Communication Skills

Junior Business Analyst

Companhia Siderúrgica Nacional (CSN)

Sep 2023 - Jun 2024 (9 months)

Managed high-value contracts with multinational clients and monitored macroeconomic trends to provide insights for strategic decision-making. Spearheaded invoicing processes to ensure timely contract finalization.

Contract Management Data Analysis Invoicing

Sales Planning and Administration Intern

Companhia Siderúrgica Nacional (CSN)

May 2023 - Sep 2023 (4 months)

Provided daily market updates and reports on economic trends, assisting in data-driven insights for the leadership team to influence business strategy.

Market Analysis Reporting Business Strategy

Business Development Intern

Rural Handmade

Sep 2022 - Dec 2022 (3 months)

Assisted in the adoption and implementation of new products for sales teams, collaborating with cross-functional teams to optimize product utilization for business growth.

Implementation Customer Experience