Tatiane Freitas
@tatianefreitas1
Salesforce CRM professional in training, bringing retail sales experience to Sales Cloud and Service Cloud process configuration.
BrazilWhat I'm looking for
At VIVARA, I worked as a Vendedora, building practical experience in sales and customer service. My background also includes roles as an Operadora de Caixa, Operadora Comercial, and Frentista.
I'm transitioning into information technology, focusing on Salesforce CRM. Through my studies, I'm developing skills in Sales Cloud and Service Cloud configuration, process automation, data management, and reporting, with the goal of applying my business experience to solutions that improve operational efficiency and customer satisfaction.
Experience
Work history, roles, and key accomplishments
Vendedora
VIVARA
Feb 2024 - Sep 2026 (2 years 7 months)
Worked as a salesperson, assisting customers and driving sales in a retail setting.
Frentista
Chac Comercial De Combustíveis LTDA
Apr 2021 - Dec 2021 (8 months)
Served customers at a fuel station, handling payments and providing customer service.
Operadora Comercial
Lojas Americanas
Dec 2019 - Jun 2020 (6 months)
Performed commercial operations duties, supporting sales and customer service in a retail environment.
Operadora de Caixa
Assai Atacadista
Feb 2015 - Jun 2016 (1 year 4 months)
Worked as a cashier handling customer transactions and providing service at a major retail chain.
Education
Degrees, certifications, and relevant coursework
SalesForce
Introdução ao Ecossistema SalesForce e CRM, Salesforce and CRM
Ongoing introductory course on the Salesforce ecosystem and CRM.
Tech UP
INGLÊS, English
Ongoing English course provided by Tech UP.
Instituto Avançar
Auxiliar de Escritório, Professional Training
Completed professional training courses in office assistance, hotel reception, and telemarketing.
Instituto Avançar
Recepcionista de Hotel, Professional Training
Completed professional training course in hotel reception.
Instituto Avançar
Telemarketing, Professional Training
Completed professional training course in telemarketing.
Tech stack
Software and tools used professionally
Availability
Location
BrazilAuthorized to work in
Salary expectations
Job categories
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