Tatiane Freitas
@tatianefreitas
Salesforce CRM career changer with sales and customer service experience, studying Sales Cloud, Service Cloud, and process automation.
BrazilWhat I'm looking for
At VIVARA, I worked as a Vendedora, building on experience in sales and customer service. I also worked as an Operadora de Caixa at Assai Atacadista, an Operadora Comercial at Lojas Americanas, and a Frentista at Chac Comercial De Combustíveis LTDA.
I'm transitioning into information technology, focusing on CRM and the Salesforce ecosystem. Through Salesforce training and Trailhead, I'm studying platform fundamentals, data architecture, Sales Cloud and Service Cloud configuration, process automation, data management, and reporting.
Experience
Work history, roles, and key accomplishments
Vendedora
VIVARA
Feb 2024 - Sep 2026 (2 years 7 months)
Worked as a salesperson at VIVARA, assisting customers and driving sales.
Frentista
Chac Comercial De Combustíveis LTDA
Apr 2021 - Dec 2021 (8 months)
Worked as a fuel station attendant, providing customer service and handling fuel sales.
Operadora Comercial
Lojas Americanas
Dec 2019 - Jun 2020 (6 months)
Worked as a commercial operator at Lojas Americanas, supporting sales and customer service.
Operadora de Caixa
Assai Atacadista
Feb 2015 - Jun 2016 (1 year 4 months)
Worked as a cashier at Assai Atacadista, handling customer transactions and providing service.
Education
Degrees, certifications, and relevant coursework
Salesforce
Introdução ao Ecossistema SalesForce e CRM, Salesforce and CRM
Ongoing course covering the fundamentals of the Salesforce ecosystem and CRM.
Instituto Avançar
Auxiliar de Escritório, Office Assistance
Completed a professional course in office assistance.
Instituto Avançar
Recepcionista de Hotel, Hotel Reception
Completed a professional course in hotel reception.
Instituto Avançar
Telemarketing, Telemarketing
Completed a professional course in telemarketing.
Tech stack
Software and tools used professionally
Availability
Location
BrazilAuthorized to work in
Salary expectations
Job categories
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