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Loveth Abuwa

@lovethabuwa

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I am a People Operations & Outreach Associate with 3+ years in recruitment, HR, and customer service.

Nigeria

Message

What I'm looking for

I seek a collaborative, growth-oriented people operations or HR role where I can lead recruitment, streamline onboarding, improve processes with CRM tools, and support strategic outreach and operational projects.

I am a People Operations and Outreach professional with over three years of experience across recruitment, HR, customer service, sales, and administrative support. I build strong relationships with partners, suppliers, and candidates through empathetic communication and organized coordination, streamlining recruitment and onboarding processes while maintaining accurate HR documentation.

I have driven measurable improvements — contributing to a 30% increase in client retention, a 40% boost in team productivity, and expanding talent pools through creative outreach and training initiatives. I leverage CRM tools and digital platforms to optimize workflows, support special projects from leadership, and deliver high-quality, collaborative results that align HR and operational goals.

Experience

Work history, roles, and key accomplishments

Current

People Operations & Outreach Associate

Current

Prime Frontier Group (Africa)

Jun 2025 - Present (3 months)

Serve as primary contact for partners, suppliers, and candidates while managing end-to-end recruitment, onboarding, and HR records to maintain smooth team transitions and operational consistency.

Recruitment Onboarding Candidate Sourcing Outreach

Customer Service Representative

PicassoAI

Jun 2024 - May 2025 (11 months)

Managed high-volume inbound/outbound calls and maintained accurate CRM records, improving first-call resolution and contributing to a 30% increase in client retention through proactive engagement.

Customer Support CRM Claims Processing Policy Education Call Resolution

Human Resource Associate

The VR Superstore

Jul 2024 - Feb 2025 (7 months)

Launched 20+ training and development programs within three months and implemented HR operations frameworks that boosted team productivity by 40% and expanded the talent pool by 30% in two months.

Training Development Recruitment Onboarding HR Operations Performance Metrics Stakeholder Management Talent Sourcing

Sales Representative

Plan B Group Corporation

Jun 2024 - Jan 2025 (7 months)

Designed and executed insurance sales strategies that acquired 20+ new policyholders within three months and grew the client base by 30% through digital outreach and referrals.

Insurance Sales Client Engagement Lead Generation Onboarding Outreach CRM Relationship Management Sales Metrics

Administrative Assistant/Sales Representative

AVTEC

Dec 2022 - May 2024 (1 year 5 months)

Expanded supplier network to 10 partners and negotiated 5% discounts from four key vendors, while implementing documentation and inventory systems that reduced stockouts and improved margins.

Procurement Inventory Management Documentation Sales Support Data Entry

Business Growth Manager

D'Love Couture

Nov 2019 - Dec 2022 (3 years 1 month)

Directed customer onboarding and content strategy for a 32,000-member digital community, boosting engagement and conversions through a data-driven content calendar and targeted email campaigns.