Green Valentina

I am a versatile Administrative and Customer Support professional with strong experience in lead generation, sales, client support, and office operations. Over the years, I’ve grown into roles that require strategic thinking, excellent communication, and the ability to build meaningful relationships with customers, clients, and candidates.

I have a proven track record in lead generation, having generated over 3,000 qualified leads, which contributed to a 65% increase in successful hires. I also designed and optimized recruitment pipelines that reduced time-to-hire by 30%. In sales, I consistently delivered results, maintaining a 30% conversion rate from first contact to interested, ready-to-engage prospects.

My background spans B2B/B2C outreach, cold calling, email campaigns, customer inquiries, onboarding, process documentation, and digital communication. I’m highly skilled with CRM and digital tools, including HubSpot, Apollo.io, Freshdesk, Monday.com, Slack, Google Workspace, and LinkedIn. I also create simple marketing and recruitment materials using Canva.

I am known for my professionalism, empathy, attention to detail, and willingness to learn. I value teamwork, clear communication, and structured processes. I’m now seeking an opportunity to contribute to a company where I can apply my strengths in customer support, operations, administration, or sales and help drive meaningful results.