LO
Open to opportunities

Lorine Onyango

@lorineonyango

Customer-focused sales professional with a background in counseling.

Kenya

What I'm looking for

Seeking a Customer Representative role where I can utilize my customer service and sales skills to contribute to customer satisfaction and business growth.

I am a dedicated and results-driven professional with a strong background in sales and counseling. My experience has equipped me with a deep understanding of customer needs, allowing me to provide tailored solutions and build lasting relationships. I excel in using communication and problem-solving skills to ensure customer satisfaction and drive product adoption.

In my role as a Sales Representative at Apollo Agriculture, I successfully employed consultative selling techniques, boosting sales revenue by 78% and achieving an 84% customer satisfaction score. I also conducted market research to identify new prospects and contributed to a proactive sales strategy. Additionally, I trained new sales staff and collaborated with team members on marketing campaigns.

I hold a Bachelor of Arts in Counseling from Moi University, where I developed strong communication and conflict resolution skills. I am passionate about leveraging my skills to deliver exceptional customer experiences and contribute to business growth.

Experience

Work history, roles, and key accomplishments

AA

Sales Representative

Apollo Agriculture

Aug 2023 - Sep 2023 (1 month)

Employed consultative selling techniques to understand customer needs and recommend appropriate products, boosting sales revenue by 78%. Cultivated strong client relationships, achieving an 84% customer satisfaction score and increasing referral business. Conducted market research and trained new sales staff.

Education

Degrees, certifications, and relevant coursework

Moi University logoMU

Moi University

Bachelor of Arts, Counseling

2016 - 2021

Studied various aspects of counseling including communication skills, psychology, and conflict resolution skills, preparing for a career in customer service and relationship management.

Tech stack

Software and tools used professionally

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Lorine Onyango - Sales Representative - Apollo Agriculture | Himalayas