Tunu Carroline - Call Center Agent - Fast Dial Business Solutions | Himalayas
Tunu CarrolineTC
Open to opportunities

Tunu Carroline

@tunucarroline

Experienced sales representative committed to meeting sales targets.

Kenya

What I'm looking for

I am looking for a role that offers growth opportunities and values teamwork.

I am an experienced sales representative dedicated to achieving sales targets while providing exceptional customer service. My background includes a diploma in Mass Communication from St. Paul's University, where I honed my skills in active listening and effective communication. I thrive in fast-paced environments and have a proven track record of exceeding expectations in sales and customer satisfaction.

In my recent role as a Call Center Agent at Fast Dial Business Solutions, I managed high call volumes and consistently received positive feedback from customers. My ability to handle inquiries and complaints professionally has been instrumental in surpassing resolution and satisfaction goals. Additionally, my part-time experience as a Sales Representative at ICEA Lion allowed me to develop targeted sales strategies, identify new business opportunities, and collaborate with teams to enhance operational efficiency.

Throughout my career, I have demonstrated strong problem-solving skills and a commitment to teamwork. I am passionate about storytelling and editing, which I further explored during my internship at Kenya Broadcasting Corporation. I am eager to leverage my skills and experiences in a challenging new role that allows for growth and development.

Experience

Work history, roles, and key accomplishments

KC

News Editor Intern

Kenya Broadcasting Corporation

Jul 2022 - Sep 2022 (2 months)

Assisted in news writing, editing, and broadcast preparation, ensuring accuracy and clarity in news content.

Education

Degrees, certifications, and relevant coursework

St. Paul's University logoSU

St. Paul's University

Diploma, Mass Communication

2021 - 2023

Grade: Credit

Holds a diploma in Mass Communication, excelling in active listening and communication skills.

Tech stack

Software and tools used professionally

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