Tunu Carroline

I am an experienced sales representative dedicated to achieving sales targets while providing exceptional customer service. My background includes a diploma in Mass Communication from St. Paul's University, where I honed my skills in active listening and effective communication. I thrive in fast-paced environments and have a proven track record of exceeding expectations in sales and customer satisfaction.

In my recent role as a Call Center Agent at Fast Dial Business Solutions, I managed high call volumes and consistently received positive feedback from customers. My ability to handle inquiries and complaints professionally has been instrumental in surpassing resolution and satisfaction goals. Additionally, my part-time experience as a Sales Representative at ICEA Lion allowed me to develop targeted sales strategies, identify new business opportunities, and collaborate with teams to enhance operational efficiency.

Throughout my career, I have demonstrated strong problem-solving skills and a commitment to teamwork. I am passionate about storytelling and editing, which I further explored during my internship at Kenya Broadcasting Corporation. I am eager to leverage my skills and experiences in a challenging new role that allows for growth and development.