Open to opportunities

Brenda Otieno

@brendaotieno

Customer sales professional driving revenue growth, client retention, and exceptional service across retail and insurance.

Kenya

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What I'm looking for

I seek a sales role where I can drive revenue and retention using consultative selling, CRM expertise, collaborative teams, and clear growth pathways.

I am a dynamic Customer Sales Agent with 5+ years of experience delivering exceptional client service and exceeding sales targets across retail and insurance sectors.

I have a proven track record of boosting revenue—exceeding sales targets by up to 30%, increasing client retention by 25%, and adding 50+ qualified clients to pipelines—while maintaining a 95% customer satisfaction rate.

I combine consultative selling, CRM proficiency (Salesforce, HubSpot), strong communication, and analytical insight to resolve complex inquiries, streamline campaigns, and drive cross-sell and up-sell opportunities.