Angela Wainaina
@angelawainaina
Dedicated customer care professional with strong sales and administrative skills.
ZimbabweWhat I'm looking for
I am a dedicated customer care professional with a strong background in sales and administration. My experience spans various roles where I have honed my skills in customer relationship management, sales execution, and administrative support. I thrive in dynamic environments and am committed to delivering exceptional service to clients.
Throughout my career, I have successfully executed cashier roles, managed inventory, and assisted in marketing efforts. My ability to build relationships with customers and ensure timely delivery of products has been a key factor in my success. I am currently pursuing a Bachelor's degree in Human Resource Management, which complements my practical experience and enhances my understanding of organizational dynamics.
Experience
Work history, roles, and key accomplishments
Sales and Customer Care
Tritech Access Distributors
Jan 2023 - Nov 2023 (10 months)
Managed sales and customer care operations, executed cashier roles, assisted in marketing efforts, scheduled workshops, built customer relationships, and ensured timely delivery of goods.
Administrator
Homecare and Hardware Ltd
Jun 2018 - Jun 2021 (3 years)
Managed inventory and procurement, directed calls, processed orders, provided clerical assistance, and managed petty cash.
Cashier
BlueSpan Technologies
Jan 2014 - Jan 2018 (4 years)
Led online marketing, executed cashier duties, managed deliveries, ensured excellent customer experience, and oversaw storage and distribution of goods.
Customer Care
Nairobi Water and Sewerage Company
Jan 2013 - Jan 2014 (1 year)
Handled customer inquiries through various channels, processed forms and requests, and ensured timely feedback and excellent customer experience.
Education
Degrees, certifications, and relevant coursework
AUAfrica Nazarene University
Bachelor's, Human Resource Management
Currently pursuing a Bachelor's degree in Human Resource Management.
AUAfrica Nazarene University
Diploma, Public Relations
2012 - 2013
Tech stack
Software and tools used professionally
Availability
Location
ZimbabweAuthorized to work in
Job categories
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