Lore Maes
@loremaes
Operations and customer operations professional building process improvements and reporting systems across international teams.
What I'm looking for
I build operational systems and reporting processes for fundraising work at WECare Worldwide, coordinating campaigns, events, logistics, and partnerships across the UK and Sri Lanka. I analyze financial data to improve reporting and support strategic decisions across multiple revenue streams and currencies.
Across roles in hospitality and fitness operations, I’ve managed day-to-day operations, training, scheduling, inventory, supplier ordering, and customer escalations across multiple locations. I bring structured process improvement, data analysis, and stakeholder management to keep service standards consistent.
Experience
Work history, roles, and key accomplishments
Community Engagement & Fundraising Operations
WECare Worldwide
Nov 2025 - Present (9 months)
Built operational systems and reporting processes for a newly created fundraising function. Managed fundraising performance across multiple revenue streams and currencies.
Bar Manager
Caffe Mundi
Jan 2024 - Jan 2025 (1 year)
Managed daily operations of a busy specialty coffee and brunch venue. Led scheduling, onboarding and training for a customer-facing team.
Sales Advisor
Bellerose
Jan 2023 - Jan 2024 (1 year)
Delivered personalised customer experiences and product advice. Built lasting customer relationships through consultative selling.
Hospitality & Events
Various venues
Jan 2021 - Jan 2024 (3 years)
Delivered premium service at high-profile venues and events. Adapted quickly within high-pressure hospitality environments.
Club Manager
Basic-Fit
Jan 2019 - Jan 2023 (4 years)
Managed day-to-day operations across multiple fitness clubs. Coordinated recruitment, scheduling, onboarding and team development.
Education
Degrees, certifications, and relevant coursework
Kaska DKO
Fashion & Costume Design, Fashion & Costume Design
2023 - 2025
Studied Fashion & Costume Design at Kaska DKO in Antwerp, Belgium from 2023 to 2025.
Exam Commission
Human Behavioural Sciences, Human Behavioural Sciences
2019 - 2021
Studied Human Behavioural Sciences at Exam Commission in Brussels, Belgium from 2019 to 2021.
Sint-Lucas KDG
Visual Arts, Visual Arts
2015 - 2019
Studied Visual Arts at Sint-Lucas KDG in Antwerp, Belgium from 2015 to 2019.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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