Linnea Krepper

Deliver customer-facing service in a high-volume international environment while following strict operational and quality procedures. Handle multiple priorities with accuracy and consistency while communicating across an international team.

Coordinate communication across digital channels and publishing schedules. Create, adapt and quality-check content for different audiences and markets.

Coordinated digital content and customer communication projects from planning to delivery. Supported CRM and email marketing activities, including customer journeys and campaign coordination.

Coordinated digital campaigns, social media and market-adapted content. Planned, created and scheduled communication across multiple channels.

Managed social media accounts and day-to-day content activities. Coordinated content production, publishing and performance follow-up.

Coordinated daily office operations, administration and internal communication. Supported planning, meetings, events and practical arrangements.

Supported daily operations, administration and internal communication. Coordinated events, schedules and practical arrangements.

Managed customer communication and service requests. Resolved issues efficiently while maintaining professional stakeholder communication.

Produced 150+ articles on leadership, communication and customer service. Wrote SEO-optimized content aligned with editorial guidelines.

Completed a Project Manager – Meetings & Events education at Travel Education Center from 2014 to 2015.

Studied Communication & Entrepreneurship at Omsorgslyftet from 2013 to 2014.

Completed a Qualified Seller & Marketer program at Sälj- och Marknadshögskolan from 2012 to 2013.