Onome Taiwo
@onometaiwo
Virtual Assistant and remote administrative professional with 5+ years supporting operations, inboxes, and SEO content across time zones.
What I'm looking for
I’m a results-driven Virtual Assistant with 5+ years of experience delivering remote administrative and operational support to entrepreneurs and businesses across international time zones. I focus on keeping work moving—managing inboxes, coordinating calendars, and handling day-to-day admin with consistency and confidentiality.
In my recent role, I managed and triaged high-volume email inboxes, streamlining communication systems to reduce response time. I scheduled meetings and appointments across multiple time zones using Google Calendar and Outlook, maintained cloud-based filing systems (Google Drive, OneDrive), and supported operational workflows through data entry and CRM updates.
I also write and optimize content as part of my administrative impact. I created SEO-optimised written materials including newsletters, product descriptions, and internal communications, while producing concise research summary reports for management decision-making. Alongside that, I managed social media accounts (Facebook, Instagram), scheduling posts, monitoring engagement, and reporting on analytics.
Customer support is another strength I bring to teams. I handled email and live chat enquiries, resolved issues efficiently and empathetically, and kept customer records accurate in CRM databases to protect data integrity. I’m a strong, fast technology learner who thrives in distributed, fast-paced environments and I’m ready to support global remote teams immediately.
Experience
Work history, roles, and key accomplishments
Business Administrative Officer
Rich Health Pharmacy and Medical Service
Jan 2020 - Mar 2026 (6 years 2 months)
Managed and triaged high-volume email inboxes, improving response time through streamlined communication systems. Coordinated meetings across time zones, maintained cloud filing systems, supported customer enquiries via email/chat, and produced SEO-optimised content while managing Facebook and Instagram scheduling and analytics reporting.
Customer Service Representative
Educational Global Service
Jan 2023 - Jan 2026 (3 years)
Provided professional customer support across multiple channels, resolving issues efficiently and empathetically. Maintained accurate CRM records, collaborated cross-functionally to meet service targets, built client relationships through proactive communication, and contributed client-facing and onboarding documentation.
Education
Degrees, certifications, and relevant coursework
European College of Innovation
Strategic Management and Leadership
2023 - 2026
Completed Strategic Management and Leadership (Level 7) at the European College of Innovation from 2023 to 2026.
Espam Formation University
Bachelor of Science (BSc) in Business Administration, Business Administration
2020 -
Studied Business Administration and earned a BSc at Espam Formation University in 2020.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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