Lindsey Ratliff

I’m an action-oriented BDC Sales Manager with 6 years of proven experience in automotive business development operations. I maintain sales and service forecasts to hit goals, and I spearhead automotive marketing and appointment strategies that generate dealership business. At MCE Auto Group, I helped drive substantial sales revenue growth while improving customer satisfaction.

I’m adept at market strategies and sales coaching, and I consistently surpass sales targets through innovative strategies and effective team collaboration. I’m proficient in CRM software and focus on keeping detailed activity records through an online customer database, outbound calling and texting campaigns, and dealer management system follow-ups.

Most recently, at Escude Auto Group, I implemented comprehensive training programs for new hires, collaborated with marketing to create promotional materials, and managed a team of sales representatives with regular training and performance evaluations. I also recruit, interview, and hire employees, resolve problems with high-profile customers, and collaborate with upper management on continuous improvements to exceed team goals.