Wilfredo Burgos
@wilfredoburgos
Results-driven Sales Manager building customer relationships and leading teams to exceed targets.
United StatesWhat I'm looking for
I’m a results-driven sales and management professional with 10+ years across automotive sales, telecommunications, retail operations, and distribution. I’m bilingual in English and Spanish, and I focus on building strong customer relationships while delivering clear, high-quality experiences.
In customer-facing roles, I’ve helped people find solutions that fit their needs and budget, staying in touch after the sale to drive repeat customers and referrals. As an In-Home Sales Manager and Retail Sales Consultant, I consistently performed among the top sales performers and supported newer team members by improving their confidence and approach.
I also lead teams and keep operations moving—organizing service lanes, managing warranty paperwork, training employees, supporting day-to-day leadership, and handling inventory, schedules, and production priorities. Whether I’m growing accounts with a pilot sales team or coaching through busy periods, my approach is grounded in accountability, performance, and customer-first communication.
Experience
Work history, roles, and key accomplishments
Assistant Manager
Tire Outlet
Jul 2023 - Jul 2026 (3 years)
Supported day-to-day store operations, including assisting the team and resolving customer issues. Explained repairs in plain language, trained new employees, and supported sales during busy periods.
Automotive Sales Consultant
Driven Motors
Dec 2025 - Jun 2026 (6 months)
Helped customers find vehicles aligned to their needs and budget by explaining financing, trade-ins, and paperwork clearly. Followed up after the sale to drive repeat customers and referrals.
Service Lane Manager
George Moore Chevrolet
Mar 2023 - Jun 2023 (3 months)
Kept the service lane organized by coordinating with service advisors and technicians to reduce delays. Managed warranty paperwork and kept customers informed on vehicle status.
In-Home Sales Manager
AT&T In-Home Experts
Mar 2021 - Mar 2023 (2 years)
Met customers at home, listened to needs first, and recommended services that fit their requirements. Reached top sales performance and helped newer team members build confidence and improve their sales approach.
Retail Sales Consultant
AT&T
Dec 2017 - Mar 2021 (3 years 3 months)
Built a reputation for strong customer service and consistent sales performance. Coached teammates, shared ideas to strengthen the team, and supported scheduling and day-to-day leadership when needed.
Tier III Sales Manager
KeHE Distributors
Mar 2017 - Dec 2017 (9 months)
Led a pilot sales team serving small business customers and worked to improve performance and grow accounts. Collaborated with the team to drive account growth.
Production Manager
Converpack
Aug 2015 - Feb 2017 (1 year 6 months)
Managed production, inventory, and employee schedules to keep operations running. Resolved issues as they arose to maintain production flow and meet deadlines.
Education
Degrees, certifications, and relevant coursework
Florida Community College
GED, General Education Development (GED)
Earned a GED through Florida Community College.
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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