Linda Du Toit
@lindadutoit
Call Centre Manager for Tsebo Facilities Solutions based at Huawei Woodmead.
South AfricaWhat I'm looking for
About 13 years of customer experience, both in the retail and corporate environment.
Passionate about personal development and learning new skills.
Equally devoted about teaching and sharing knowledge.
Excellent communication skills both written and verbal, with ability to manage conflict and resolve problems.
Extensive knowledge and experience working with Microsoft Word, Excel, PowerPoint and Outlook.
Good general IT troubleshooting skills, both hardware and software related.
Fair understanding of Labour Law and Human Resource administrative tasks.
Experience
Call Centre Manager
Tsebo Facilities Solutions
Jul 2022 - Present (1 year 10 months)
I was promoted from Helpdesk Supervisor to Call Centre Manager to oversee the internal helpdesk that catches and dispatches facilities related requests.
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