Linda Du Toit

Managed soft services operations, ensuring efficient delivery and client satisfaction. Oversaw a team to maintain high standards in facility management.

Acted as Workplace Coordinator, assisting with facility management tasks and ensuring a smooth work environment. Supported various administrative functions.

Led call center operations, improving response times and customer satisfaction. Managed a team of call center agents to achieve service level agreements.

Supervised helpdesk operations, resolving technical issues and providing user support. Trained and mentored helpdesk staff to enhance their skills.

Handled incoming calls and provided support to clients, resolving inquiries efficiently. Maintained accurate records of customer interactions.

Managed all aspects of the business as an owner, including operations and customer relations. Developed and implemented business strategies.

Facilitated MCSD courses, guiding students through programming concepts and practical applications. Provided technical support and mentorship.

Tutored students part-time, assisting them with various subjects and assignments. Provided individualized support to enhance learning outcomes.

Assisted customers with purchases and managed inventory, ensuring a well-stocked store. Handled transactions and maintained a clean retail environment.

Completed the Microsoft Certified Professional Developer (MCPD) certification program.

Completed secondary education, earning the Matric certificate.