Open to opportunities

Linda Anyango

@lindaanyango

Bilingual Account Manager focused on client success, proactive account management, and strategy adaptation to exceed expectations.

Kenya

Message

What I'm looking for

I’m looking for a role where I can own client success end-to-end—building strong relationships, driving revenue through strategic account management, and partnering cross-functionally to deliver measurable results.

I’m a bilingual, results-driven Account Manager committed to driving client success through proactive account management, cross-functional collaboration, and exceptional service. I help teams stay ahead of evolving client needs by continuously adapting strategies, maintaining strong client relationships, and delivering measurable business outcomes.

Over my career, I’ve led e-commerce partner operations at Jumia Kenya by improving operational efficiency, ensuring outstanding online content, and using the looker platform to derive partner insights, portfolio performance, and KPIs. I’ve also grown revenue through business development and onboarding at MATENGO & ASSOCIATES, and managed sales strategy, forecasting, dealer relationships, and after-sales support as a Sales and Marketing Manager at FIRSTCOUNTY AUTOSERVICES.

Experience

Work history, roles, and key accomplishments

Client Relations Associate

Matengo & Associates

Jan 2024 - Jul 2024 (6 months)

Prospected for new clients to meet revenue targets and onboarded corporates and parastatals to drive growth. Conducted regular service meetings, developed new service offerings, and aligned client solutions to market and client needs.

Client Relationship Management Onboarding Business Development Negotiation

E-commerce Team Lead

Jumia Kenya

Jan 2021 - Dec 2023 (2 years 11 months)

Built strong relationships with Jumia partners through consistent communication, meetings, and performance reviews to drive engagement. Improved partner operational efficiency, ensured high-quality online content, and used Looker to track partner contributions via KPI reporting.

Partner Management E Commerce Operations On Demand Services Operational Efficiency Content Quality Management Looker KPI Reporting Team Operations Performance Reviews

Sales and Marketing Manager

First County Auto Services

Jul 2018 - Dec 2020 (2 years 5 months)

Developed sales strategies, pricing strategies, budgets, and marketing plans to maximize sales volume and profitability. Managed dealer networks, ensured brand guideline compliance, and coordinated after-sales support to resolve customer issues and maintain satisfaction.

Sales Strategy Pricing Strategy Sales Forecasting Budget Management Market Research Competitive Analysis Dealer Network Management Customer Service After Sales Support

Promotion Project Manager

Panagro Group EA

Jun 2016 - Jul 2018 (2 years 1 month)

Coordinated cross-functional teams across marketing, sales, design, and public relations to execute promotional projects aligned to overall strategy. Prepared progress reports and post-campaign evaluations while developing project plans, timelines, and target audience messaging.

Project Management Cross Functional Collaboration Campaign Planning Resource Planning Messaging Strategy

Project Supervisor

Golden Marketing

Apr 2011 - Dec 2014 (3 years 8 months)

Ensured deliverables met client quality standards and brand guidelines through reviews and approvals prior to rollout. Managed project planning, budgets, resource allocation, and client communications, including status reporting and anticipated change requests.

Quality Control Project Planning Client Communication Status Reporting Budget Management Resource Allocation Risk Mitigation Brand Guidelines

Account Manager

Access Leo Burnett

Aug 2009 - Dec 2010 (1 year 4 months)

Evaluated brand needs by identifying gaps and emerging requirements and maintained smooth delivery of campaigns for Francophone clients. Managed customer feedback and satisfaction reviews, sourced suppliers, and planned and executed marketing events within timelines and budget limits.

Account Management Francophone Client Communication Supplier Sourcing

Account Executive

Access Leo Burnett

Feb 2008 - Jul 2009 (1 year 5 months)

Prepared status sheets, handled contact reports and correspondence, and ensured appointments were up to date. Liaised between client and agency to deliver advertising campaigns and execute job requests according to service level agreements.

Status Reporting Appointment Coordination Correspondence Management

Teaching Assistant (English)

Lycee General Et Technologies J.B Corot

Sep 2006 - Jun 2007 (9 months)

Taught English grammar and conversational classes to 14–18-year-old students in line with the curriculum. Delivered classes focused on grammar and conversation instruction as required by the course plan.

English Instruction Communication