Kennedy Onyango
@kennedyonyango
Results-driven Account Manager with 15 years of experience.
What I'm looking for
I am a results-driven Account Manager with over 15 years of experience in finance, sales, and customer relationship management. My career has been marked by a proven track record in increasing team productivity, driving business growth, and retaining top clients through strategic account management and innovative sales strategies. I am skilled in negotiation, business development, and financial analysis, which has allowed me to excel in various roles across different organizations.
Throughout my career, I have achieved significant milestones, such as increasing team productivity by 30% and boosting profits by 25% through the introduction of customer incentives. My ability to retain 95% of top clients in a competitive market speaks to my commitment to providing tailored services that meet client needs. I am now seeking a challenging managerial or consultancy role where I can leverage my expertise to contribute to organizational success.
Experience
Work history, roles, and key accomplishments
Event Management / Driver / VIP Security
Freelance
Jan 2018 - Present (7 years 5 months)
Managed logistics and security for high-profile events, ensuring seamless execution and client satisfaction. Provided VIP transportation services, maintaining a 100% safety record and positive client feedback.
Account Manager
The Copy Cat Ltd
Jul 2014 - Oct 2017 (3 years 3 months)
Increased client retention by 80% through personalized account management and after-sales service. Negotiated and secured 35+ new service contracts, contributing to a 35% increase in annual revenue.
Customer Service Consultant
Kenya Commercial Bank Ltd
Oct 2013 - Jul 2014 (9 months)
Increased the rate of account opening, ATM card ordering, and cheque book ordering by 90%. Enhanced customer satisfaction levels by 95%.
Team Leader - Sales
Kenya Commercial Bank
Jul 2008 - Oct 2013 (5 years 3 months)
Increased my team’s performance by 95% through organizing sales drives and campaigns.
Bank Clerk - Shares
Kenya Commercial Bank
Jul 2007 - Jun 2008 (11 months)
Instrumental in helping the branch seamlessly integrate IT in processing shares purchase by achieving 100% compliance.
Accounts Assistant
Achode & Co. Certified Public Accountants
Jan 2006 - Jan 2007 (1 year)
Built lasting relationships with clients and ensured systems were in place to address queries within 24 hours.
Accountant
LadyWise Investments
Nov 2002 - Jan 2006 (3 years 2 months)
Conducted a financial review to identify overspending and reduced expenditures by 4,500 KES per month. Automated the financial accounting system for improved efficiency.
Assistant Lecturer / Computer Technician
Kenya College of Communications Technology
Jan 2002 - Sep 2002 (8 months)
Delivered lectures and provided feedback to students, effectively communicating complex technical concepts to enhance learning outcomes.
Education
Degrees, certifications, and relevant coursework
KASNEB
Certified Public Accountant, Accounting
2008 -
Completed CPA Part 1, gaining essential knowledge in accounting principles and practices.
Boston's College
Certificate, Computer Programming
2000 -
Completed a Certificate in Object-Oriented Programming, enhancing programming skills and technical knowledge.
University of Nairobi
Master of Business Administration, Finance
2002 - 2004
Completed an MBA with a focus on Finance, enhancing skills in financial management, strategic planning, and business analysis.
Kenya Institute of Management
Diploma, Business Administration
1996 - 1997
Obtained a Diploma in Business Administration and Management, focusing on management principles and practices.
Dr. Babasaheb Ambedkar Marathwada University
Bachelor of Commerce, Accounting
1997 - 2000
Earned a Bachelor of Commerce degree with a specialization in Accounting, providing a solid foundation in financial principles and practices.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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