I've supported customer service and logistics operations at Dr.PawPaw and Crosswater, processing orders, returns, exchanges, refunds, and high volumes of customer enquiries.
At Dr.PawPaw, I maintained CRM records, coordinated shipments with warehouses and couriers, prepared customs documentation, and managed Shopify product listings and inventory.
I've also delivered office, marketing, and PA support at Beauchamp Estates and Blair Associates Architecture Limited, managing diaries, client systems, events, marketing materials, and reporting.
