Caitlin Charlton

I'm a results-driven and adaptable individual with a strong background in customer service and team leadership. Throughout my experience, I've developed excellent communication and interpersonal skills, which have enabled me to thrive in fast-paced environments. I'm proficient in using various CRM systems, including Salesforce, Universe, and Microsoft Word.

My experience in customer care and account management has taught me the importance of time management, problem-solving, and critical thinking. I've worked with notable companies such as Hellmann's, Contrado Fabrics, and Panasonic, and have a proven track record of providing excellent customer service and maintaining strong relationships.

I'm a certified Lean Six Sigma Black Belt and hold diplomas in Agile Project Management, Quality Driven Management, and Strategic Training. I'm passionate about continuous improvement and am always looking for opportunities to grow and develop my skills.