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Levi Junio

@levijunio

Business Operations Leader with 18+ years’ experience in operations, team leadership, and driving efficiency across global teams.

Philippines

Message

What I'm looking for

Seeking a remote or hybrid role where I can apply 18+ years in operations, leadership, and executive support. I aim to help growing companies streamline processes, build strong systems, and lead high-performing teams. Open to Business Operations, Project Management, or Executive Support roles driving clarity, efficiency, and sustainable growth.

I am a Business Operations Manager with extensive experience leading cross-functional teams across operations, sales support, marketing, and administration. Currently, I serve as the Site Leader for The Little Linen Company’s Philippine team, working closely with the Australian HQ to align strategy and execution.

Previously, I managed operations for the Orthopaedic Foot & Ankle Centre of Victoria, where I streamlined processes, migrated systems, and reduced costs by 70% through strategic outsourcing and recruitment solutions. My background also includes over a decade at Qualfon, where I held senior leadership roles including Director of Operations and Director of Talent Acquisition, overseeing large teams, implementing performance programs, and driving compliance improvements.

I am Six Sigma certified and passionate about creating clarity in operations, supporting high-performing teams, and helping brands grow through effective systems, strategic planning, and collaboration.

Experience

Work history, roles, and key accomplishments

Business Operations Manager

The Little Linen Company

Mar 2025 - Aug 2025 (5 months)

Served as Site Leader for Dumaguete and Manila teams, overseeing Sales Operations, Marketing, Product Development, Production, and Administration while reporting to the GM in Australia; implemented strategic initiatives and HR programs to improve alignment with HQ.

Operations Management Cross functional Leadership HR & Recruitment Process Improvement Performance Management Project Management Stakeholder Communication

Operations Manager

Orthopaedic Foot & Ankle Centre of Victoria

Nov 2023 - Jan 2025 (1 year 2 months)

Managed a hybrid clinical and virtual support team and executive support for the lead surgeon; reduced costs by 70% through strategic outsourcing and recruitment and led migration to a new practice management system to ensure continuity.

Practice Management Systems Cost Reduction Vendor Management Team Leadership Patient Experience Scheduling Revenue Cycle Management Process Improvement

Director, Talent Acquisition

Qualfon

Sep 2022 - Oct 2023 (1 year 1 month)

Reported to the VP of Talent Acquisition managing multiple site teams; increased compliance in pre-employment requirements from 30% to 90%, coordinated a Bridging Program for workforce integration, and conducted audits to improve LATAM site reporting accuracy.

Talent Acquisition Recruitment Strategy Compliance Program Coordination Audit & Reporting Stakeholder Management Onboarding KPI Improvement

Director of Operations

Qualfon

May 2021 - Sep 2022 (1 year 4 months)

Led site operations in Dumaguete, driving operational efficiency, project delivery, and policy implementation across client sales and customer service accounts to improve workforce performance and service quality.

Operations Leadership Project Management Policy Implementation Client Support Continuous Improvement Workforce Planning KPI Management client support

Senior Operations Manager

Qualfon

Nov 2016 - May 2021 (4 years 6 months)

Led senior operations functions at the Dumaguete site, improving operational efficiency and client service delivery through project execution and process improvements.

client support Operations Management Client Support Process Improvement Team Leadership Project Execution Performance Management Reporting

Operations Manager

Qualfon

Dec 2015 - Nov 2016 (11 months)

Managed operations and project execution for client accounts in Dumaguete, implementing process improvements and staff development to enhance service delivery and efficiency.

Operations Management Project Execution Process Improvement Staff Development Quality Assurance client support

Operations Manager

Qualfon

Dec 2010 - Nov 2015 (4 years 11 months)

Oversaw large-scale operations, project management, policy implementation, and client support across sales and customer service accounts, driving efficiency and workforce performance.