L’darius Fuller

At Atrium Health Navicent, I serve as a primary contact for patient registration, financial clearance, insurance verification, appointment scheduling, and confidential record management.

I register more than 200 patients monthly and verify insurance coverage and eligibility for approximately 100 patients each week using Epic and online eligibility systems. I also collect copays, transcribe procedure and test orders, and maintain HIPAA-compliant patient records.

Previously at GEICO, I coordinated towing, mechanical aid, and emergency services for customers needing roadside assistance. I helped increase productivity by 50%, coached team members, and built relationships with more than 100 customers daily while achieving a 97% customer satisfaction rating.

I also bring supervisory field experience from Greenwood Landscaping Group, where I improved productivity and efficiency by 25% through new procedures and crew assessments. Across healthcare, customer service, and operations, I focus on clear communication, accurate data handling, and dependable service.