Laura Hunter
@laurahunter
Documentation recording and healthcare records specialist who streamlines high-volume workflows with precise communication.
United StatesWhat I'm looking for
I’m a documentation recording and healthcare records professional who keeps complex workflows moving through efficient, friendly communication and careful attention to detail. In fast-paced environments, I focus on getting packages released and ensuring the right information reaches the right teams on time.
In my current and prior title roles, I release recording packages, help with recording issues, and check/approve recording packages before release. I prioritize high volume, time sensitive matters, maintain constant communication with escrow by email and phone, and stay flexible as departmental needs change.
Earlier, I supported patient care and coding operations through electronic medical records and HIM workflows. I worked as an EMR Associate providing support to patients, physicians, clinic staff, and vendors, and as an SSR Scanning Technician managing missing documentation requests, scanning into OnBase for remote coding, and handling queries to keep cases moving.
My background also includes technical analyst roles providing hardware/software troubleshooting in network environments, plus clerical and reception experience supporting insurance and medical records operations. I bring strong organization, workflow management, and quality control to every task I’m responsible for.
Experience
Work history, roles, and key accomplishments
Old Republic Title
Old Republic Title
Jun 2017 - Present (9 years 1 month)
Released recording packages statewide in California and supported escrow communications via email/phone. Checked and approved recording packages and released files with the recording service while prioritizing high-volume, time-sensitive workflow.
Old Republic Title
River City Staffing
Apr 2016 - Jun 2017 (1 year 2 months)
Recorded datedowns by assembling loan recording documentation packages for the Recording Department to support home loan processing.
Dignity Health EMR Associate
Pacific Staffing
Aug 2015 - Jan 2016 (5 months)
Managed and protected patient medical information using an electronic medical records system for Dignity Health. Provided patient and provider support and assisted with communications and distribution of information.
Sutter Hospital SSR Scanning Technician
Pacific Staffing
Aug 2013 - Aug 2015 (1 year 11 months)
Scanned daily inpatient and observation medical record documents into OnBase to support remote coding. Managed missing documentation requests and coding queries by prioritizing workflow and communicating with coders and HIM staff.
Multi Injury Specialist
Radiological Associates of Sacramento
Nov 2010 - Aug 2013 (2 years 9 months)
Scheduled personal injury and workers’ compensation imaging exams (MRI, Ultrasound, X-rays) and coordinated authorizations. Served as a point of contact for lien packets, ensured patient and insurance information was updated in a computerized scheduling system, and managed scheduling/no-show follow-ups.
Medical Records Clerk
Pacific Staffing
Sep 2008 - Feb 2009 (5 months)
Provided clerical support for a medical records department by maintaining x-ray films and patient files, scans, and videos. Updated patient medical records, assisted with training file clerks, and helped with file movement and purging.
Clerical Claims Clerk III / Receptionist
Kemper Insurance
Sep 2002 - Nov 2007 (5 years 2 months)
Provided receptionist and administrative support for auto and home claims, operating a multi-line switchboard and routing calls/messages for adjusters. Handled inbound/outbound mail and emails, composed subrogation letters, supported A/P and A/R, and performed insurance billing, data entry, and transcription.
Telemarketer
Skyline Energy Savers
May 2005 - May 2007 (2 years)
Sold window, heating, and air products via telemarketing. Performed as a top seller among a team of telemarketers.
General Office / Clerical
Volt Temporary Services
Nov 1999 - Sep 2002 (2 years 10 months)
Supported general office/clerical needs including processing car loans for GMAC, filing DUI records, and providing underwriting department secretarial support. Also handled reception, greeting clients, scheduling appointments, answering telephones, and processing billing/office duties.
Counselor / Supervised Visitation
Peace for Families
May 1996 - May 1998 (2 years)
Provided child care and supervised visitations, including coordinating structured activities. Counseled mothers in self-esteem classes and supported them with issues discussed in the program.
Provided help desk technical support for thousands of daily customers by troubleshooting PC hardware and software issues. Supported customers in a wide-area network environment using Microsoft XP SP2, Microsoft Office, and Novell.
Served as a technical analyst on a help desk, troubleshooting PC hardware and software for customers in a wide-area network environment. Provided support using Microsoft XP SP2, Microsoft Office, and Novell.
Education
Degrees, certifications, and relevant coursework
San Jose (school unspecified)
Certificate, Secretarial Studies
Completed a General Secretarial Certificate in San Jose, California.
San Jose (school unspecified)
Associate of Applied Science, Computer Applications
Earned an Associate of Applied Science (A.A.S.) degree in Computer Applications in San Jose, California.
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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