Kyralyn Smotski

Coordinated schedules, appointments, and household budgeting for multiple members using Apple Calendar and Apple Numbers, reducing scheduling conflicts and keeping projects on budget and on schedule.

Managed all aspects of a photography business including client outreach, scheduling, session planning, and delivering edited images on schedule, improving client satisfaction and repeat bookings.

Maintained and updated patient information in Epic EMR with full HIPAA compliance, managed multi-line communications to coordinate records requests, and exceeded productivity and on-time delivery targets.

Provided front-office administrative support, managed multi-line phones and principal communications, maintained student records in Aeries, and increased parent awareness through social media and district messaging.

Enforced jail policies, supervised inmate activities, processed intake/release documentation, and prepared incident reports, contributing to minimal safety incidents and low contraband levels during shifts.

Managed complex caseloads, conducted client interviews, maintained confidential case files in C-IV with HIPAA compliance, redesigned workflow for faster service, and mentored new staff.

Supervised front desk staff, scheduled appointments, recommended membership packages, and adhered to HIPAA regulations, improving client retention and service consistency.

Provided customer service, cross-trained across departments, maintained product quality and safety, and improved checkout efficiency through memorized department codes and product knowledge.

Delivered fast, accurate customer service using POS systems, resolved customer concerns professionally, and maintained food handler certification to meet health and safety regulations.

Pursuing coursework in Business and Administration of Justice at Shasta Community College beginning in August 2020 to support career advancement in administrative and public service roles.