Steven Valdez
@stevenvaldez
Experienced records administrator and claims specialist with 20+ years in healthcare and data management.
United StatesWhat I'm looking for
I am a seasoned records administrator and claims specialist with over 20 years of experience managing health, disability, and financial assistance records in fast-paced environments. I consistently maintain compliance with HIPAA, OSHA, and state record-keeping laws while overseeing scanning, digitalization, and audit preparation.
My background includes leading small teams, performing high-volume data entry (10 key and 8,000+ KSPH), and reviewing PHI/PII across claims and clinical systems such as DocuWare, ImageRight, Xactanalysis, and CRM platforms. I bring strong attention to detail, quality assurance expertise, and bilingual (Spanish) communication skills that support accurate intake and client engagement.
I hold a BA in Organizational Leadership and a proven record in customer-facing roles, specimen processing, and military service. I am self-directed, diplomatic as a small-team leader, and devoted to predictable, routine-driven processes that improve operational efficiency and customer satisfaction.
Experience
Work history, roles, and key accomplishments
Records Administrator
State of California
Nov 2013 - Sep 2025 (11 years 10 months)
Managed hundreds of health, disability, and financial assistance records, oversaw scanning/digitalization and prepared records for audits while leading a team of 5 and maintaining compliance with state laws.
MACategorized claim documentation to streamline processing workflows and assisted claimants with intake, improving accuracy and speed of claims submission.
DDIdentified and corrected hundreds of PHI/PII data entry errors and scanned dental claims for electronic filing to improve data integrity and claims processing.
WIC Nutritional Assistant I
Sacramento County WIC
Oct 2009 - Oct 2010 (1 year)
Interviewed Spanish-speaking clients for program eligibility, provided basic nutritional education, and maintained health records and clerical program documentation.
Intake Representative II
Health Net Federal Services
Jun 2006 - Sep 2009 (3 years 3 months)
Verified patient information and insurance benefits, submitted authorizations and entered PHI into CRM to ensure accurate claims filing and payment.
UDEntered requisition data and patient results into LIS with high accuracy, labeled and processed biological specimens, and coordinated with facilities for timely result delivery.
Radio Operator
United States Marine Corps
Sep 1997 - Sep 2001 (4 years)
Installed, operated, and maintained multi-channel radio systems to ensure seamless communications between units, including coordination with allied forces.
Education
Degrees, certifications, and relevant coursework
BUBrandman University
Bachelor of Arts, Organizational Leadership
Earned a Bachelor of Arts in Organizational Leadership, focusing on leadership principles and organizational management.
Heald College
Associate of Arts, Business Administration
Completed an Associate of Arts in Business Administration with coursework in business fundamentals and administrative practices.
CSCalifornia State University, Sacramento
General Education
Completed general education coursework toward degree requirements.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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