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Rachel MoseleyRM
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Rachel Moseley

@rachelmoseley

Administrative professional specializing in medical records, billing, and front office operations.

United States
Message

What I'm looking for

I’m looking for a stable healthcare or office operations role where I can ensure compliant, accurate medical records; support billing and scheduling; and deliver a friendly, professional patient experience while keeping teams organized and efficient.

I’m a detail-oriented administrative professional with extensive front office experience, known for maintaining professionalism and creating a welcoming, positive customer experience. I multitask confidently in fast-paced environments while supporting team efficiency.

Since November 2022, I’ve worked as a Medical Records Specialist with HIS and Datavant (Remote), traveling to clinics to securely collect patient demographic and medical records. I ensure compliance with healthcare laws and regulations, maintain electronic medical record systems, and support audits and investigations with accurate documentation.

From 2020 to 2022, I served as an Administrative Assistant / Treatment Coordinator at Children’s Dental Depot, managing patient check-in/out, scheduling, multi-line phone systems, and appointment coordination. I also processed billing and payments, managed daily financial reports, and supported treatment planning and insurance coordination.

Earlier roles included Accounting/Administrative Assistant work and long-term front office leadership as a Manager / Treatment Coordinator at Woodlands Dental & Ortho. I led HR functions like hiring, onboarding, and payroll, coordinated treatment plans, and supported Dentrix tracking—backed by strong records management, customer service, and organizational skills.

Experience

Work history, roles, and key accomplishments

DA
Current

Medical Records Specialist

Datavant

Nov 2022 - Present (3 years 6 months)

Traveled to clinics to securely collect and manage patient demographic and medical records, ensuring compliance with healthcare regulations. Maintained electronic medical records, supported audits with accurate documentation, and handled invoices and digital record storage.

CD

Treatment Coordinator

Children’s Dental Depot

Apr 2020 - Nov 2022 (2 years 7 months)

Managed front desk operations including patient check-in/out, appointment scheduling, and multi-line phone coordination. Processed billing and payments, supported treatment planning and insurance coordination, and assisted with HR onboarding and payroll while using DOX dental software.

WO

Practice Manager & Coordinator

Woodlands Dental & Ortho

May 2000 - Aug 2015 (15 years 3 months)

Coordinated front office operations across two locations, overseeing scheduling, patient check-in/out, and office workflow. Handled billing and daily financial reporting, supported HR functions including hiring and payroll, and coordinated treatment plans using Dentrix tracking systems.

Education

Degrees, certifications, and relevant coursework

TV

TVCC

Business Management

Completed a Business Management program at TVCC.

Tech stack

Software and tools used professionally

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