Looking for a job

Lady Morganne Lumbre-Torres

@lady_morganne

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Integrity-driven professional with excellent practical skills employing innovative solutions

Philippines

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What I'm looking for

Looking for a customer service role emphasizing customer success. Proficient in communication skills to handle high volumes of inquiries. Interested in learning data analysis for business decision-making. Committed to customer satisfaction and passionate about data-driven insights. Confident in contributing to a team and driving business growth.

Hi there, it's Morganne 👋

I am a customer service professional who thrives on working with and for people. Nothing energizes me more than creating genuine relationships with clients through effective communication and finding proactive solutions to problems that provide a powerful impact. My passion is all about contributing by removing the burden off someone's shoulders and identifying ways to go beyond for a customer.

Experience

Flight Attendant

Philippine Airlines

Jan 2020 - Mar 2022 (2 years 2 months)

I joined PAL as a flight attendant and provided exceptional customer service to over 200 passengers daily in a fast-paced environment. During my tenure, I effectively handled and resolved inflight customer complaints and requests, showcasing my adaptability to different situations while ensuring customer satisfaction. My consistent delivery of 5-star customer service earned me commendation certs

Customer Support Customer Service Customer Empathy Customer Experience Customer Satisfaction

Business Development Representative

Poblacion

Jun 2021 - Sep 2021 (3 months)

I joined Poblacion as a business development representative and excelled in prospecting new customers by understanding their business needs and offering tailored value propositions. My innovative approach led to a successful email marketing campaign that generated over 500 emails and closed 90+ deals. Also, I took the lead in onboarding over half of our new customers.