Dulce amor Apdon

I am a high-energy professional with a solid background in customer service, well-suited for the role of Customer Service Representative. My friendly and outgoing nature allows me to connect with customers easily, ensuring they feel comfortable and valued. I have a knack for de-escalating tense situations, which has been crucial in my previous roles.

Throughout my career, I have gained in-depth knowledge of sales techniques and customer service best practices. My experience includes working with major companies such as Virgin Australia Airlines and Amazon, where I honed my skills in booking flights, assisting with delayed flights, and managing customer inquiries effectively. I pride myself on my ability to adapt to customer needs and provide tailored solutions.