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arnel lumanta

@arnellumanta

I am a customer support specialist for admin, airline, and remote roles.

Philippines
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What I'm looking for

I seek customer-facing administrative or remote support roles where I can apply Excel, booking systems, and social outreach skills in a collaborative, service-oriented team focused on operational accuracy and strong customer experiences.

I am a dedicated customer support and administrative professional with hands-on experience across healthcare, airline, and remote support roles. I excel at handling client inquiries, front desk operations, backend admin tasks, Excel restructuring, and vendor coordination.

I have restructured Excel transaction trackers, coordinated vendor purchase orders, managed patient admissions and billing with BIZBOX, executed Instagram outreach and content scheduling using Canva and Meta Business Suite, and assisted passengers with check-in and booking procedures using Sabre GDS—consistently improving accuracy and response times.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

STI College logoSC

STI College

Bachelor of Science, Tourism Management

Bachelor of Science in Tourism Management, major in Tourism.

Tech stack

Software and tools used professionally

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