Kyla User
@kylauser8
I support users by troubleshooting devices, software, printing, and everyday technical issues.
What I'm looking for
I've supported customers with technology-related printing, document formatting, and digital services at Staples while resolving issues and maintaining high customer satisfaction.
My experience across legal administration, retail, and customer support has strengthened my documentation, communication, recordkeeping, and problem-solving skills. I'm pursuing additional IT training and bring IC3 Digital Literacy GS6 certification across computing fundamentals, key applications, and online technologies.
Experience
Work history, roles, and key accomplishments
Legal Assistant
Premium Law Firm
Jan 2026 - Mar 2026 (2 months)
Managed electronic documentation and digital records with high accuracy. Supported attorneys by organizing files and resolving administrative issues.
Education
Degrees, certifications, and relevant coursework
InfoTech Academy
Information Technology
Currently attending InfoTech Academy for IT training.
Wisconsin Lutheran College
Bachelor of Arts, Politics & Law
Earned a Bachelor of Arts in Politics & Law with a minor in Criminal Justice from Wisconsin Lutheran College.
Indiana University South Bend
Certificate in Paralegal Studies, Paralegal Studies
Completed a Certificate in Paralegal Studies at Indiana University South Bend.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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