Rodrigo Brücher
@rodrigobrucher
I resolve IT support issues, manage deployments, and maintain secure user access.
United StatesWhat I'm looking for
Adaptable IT and Administrative professional with over six years of experience supporting cross-functional teams, managing technical ticket queues, and handling high-volume operational workflows. Skilled in customer support, Active Directory, hardware diagnostics, and document compliance, with a strong commitment to maintaining data security and operational efficiency.
Experience
Work history, roles, and key accomplishments
Administrative Assistant
One Source Therapy Review
Jan 2020 - Present (6 years 7 months)
Conducted quality assurance and compliance auditing of case files, triaged and routed authorization cases, and managed final dispatch of determination letters. Served as initial point of contact for inquiries and handled sensitive patient health information in compliance with HIPAA.
Education
Degrees, certifications, and relevant coursework
TripleTen
Engineering Bootcamp, Software Engineering
Currently enrolled in the Software Engineering Bootcamp at TripleTen.
Miami Dade College
Associate of Arts, Mechanical Engineering
Earned an Associate of Arts in Mechanical Engineering from Miami Dade College in May 2021.
Hialeah Gardens High School
High School Diploma, General Studies
Completed high school education at Hialeah Gardens High School in 2016.
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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