Open to opportunities

John Mark Lee

@johnmarklee

Message

I troubleshoot IT and AV technology while helping users feel confident using classroom and office tools.

United States

Message

What I'm looking for

I'm looking for an IT or AV support role where I can troubleshoot hardware, software, classroom, or office technology, provide clear user support and training, and continue building technical expertise in a collaborative environment.

Customer-focused technology support professional pursuing IT and AV support opportunities. Brings hands-on troubleshooting experience, strong user-support and training skills, and a practical approach to resolving hardware, software, and classroom or oﬃce technology issues. Background in education, engineering technology, and digital media, with a proven ability to communicate clearly, stay organized, and help users feel confident with technology. Eager to contribute dependable support and continue building technical expertise in a collaborative environment.

Experience

Work history, roles, and key accomplishments

Math Teacher

Lebanon Trail High School

Jan 2022 - Dec 2023 (1 year 11 months)

Oversaw the teaching team weekly to optimize student education. Maintained detailed records of grades for each student to identify trends and rectify issues. Conferred with parents about student progress to boost family involvement and enhance student support.

Teaching Classroom Management Student Assessment Team Leadership