Krystal Spradlin
@krystalspradlin
Remote operations professional skilled in compliance, data verification, and process improvement.
United StatesWhat I'm looking for
Experience in shared services, account management, health and safety records and high-volume customer service. Background includes roles with DISA (remote), Safety Networking Consultants(remote), and Verizon Wireless, supporting internal operations, client accounts, and customer relationships.
Additional experience in retail, food service, and team leadership at Costco, Walgreens, and Domino’s, including Team Lead responsibilities. Skilled in customer support, communication, problem-solving, multitasking, and cross-functional collaboration. Known for reliability, adaptability, and consistently delivering quality service in fast-paced environments.
Experience
Work history, roles, and key accomplishments
Shared Services Supervisor
DISA Global Solutions
Jan 2023 - Present (3 years 2 months)
Own day-to-day compliance and operational workflows across multiple client platforms, ensuring records are accurate, traceable, and audit-ready while training new hires and closing cross-functional gaps.
Customer Service Rep
Verizon Wireless
Jan 2019 - Jan 2023 (4 years)
Supported customers through high-volume interactions resolving billing, account, and service issues while performing daily cash reconciliation and maintaining accurate records under internal controls.
Account Manager
Independent Safety Contractor
Jan 2019 - Jan 2023 (4 years)
Managed compliance and documentation for multiple clients, built tracking systems to monitor requirements and deadlines, and generated reports to support client decision-making and continuous improvement.
Education
Degrees, certifications, and relevant coursework
Vail High School
High School Diploma, General Studies
Completed high school diploma at Vail High School in May 2023.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Social media
Job categories
Interested in hiring Krystal?
You can contact Krystal and 90k+ other talented remote workers on Himalayas.
Message KrystalFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
