Kristian Sool
@kristiansool
Former COO at Toggl with 17 years of leadership experience
EstoniaWhat I'm looking for
As a seasoned operations expert with a strong background in leadership, I've had the privilege of driving strategic initiatives in various domains, including People Operations, Finance, Data Analytics, and Legal and Compliance. My experience as a member of the senior management team at Toggl has given me a unique understanding of what it takes to run a successful SaaS company, with a focus on balancing company growth and team well-being.
With a proven track record of introducing new tools and solutions to optimize business processes, I've developed a keen sense of innovation and automation. My expertise in Operations has allowed me to influence and contribute to the daily management of a tech company that has been a forerunner of remote work and an advocate of a company culture that most people could only dream of.
Throughout my career, I've had the opportunity to work in various roles, from Operations Manager to Chief Operations Officer, and have gained invaluable experience in all aspects of running a tech company. I'm now looking to leverage my skills and expertise to take on new challenges and contribute to the success of a forward-thinking organization.
Experience
Overseeing and contributing to the launch of a new Toggl product, addressing pain points in Finance and People Operations domains. Creating a long-term roadmap, defining ICP and go-to-market strategy, coordinating marketing campaigns, and overseeing public beta launch.
Influencing and shaping the strategic direction of the company. Contributing to significant management decisions. Leading the Operations team in People Operations, Finance, Data Analytics, and Legal and Compliance domains.
Leading the creation of the Business Intelligence team and implementation of a new business analytics tool. Expanding the People Operations team and introducing the Financial Controller role. Leading the annual financial auditing process and contributing to company restructuring.
Building and managing the Operations team. Designing, innovating, and automating business processes. Introducing new tools and solutions to improve company operations.
HR Service Delivery Lead
ABB
Apr 2017 - Nov 2018 (1 year 7 months)
Managing HR Shared Service operations in a regional center. Overseeing ongoing operations, continuous improvement, strategy, budget and planning, people leadership and development, harmonization, standardization, and optimization.
Head of International Back Office Services
Telia
Oct 2010 - Apr 2017 (6 years 6 months)
Starting and growing an international shared service center. Leading the service center with full P&L responsibility. Finding new customers, expanding service portfolio, and managing customer relationships.
IT & Helpdesk Manager
Baltika Group
Oct 2008 - Oct 2010 (2 years)
Managing company IT infrastructure and internal IT helpdesk. Coordinating hardware and network operations, launching and developing the helpdesk, and managing the content management system.
Helpdesk Manager
Fujitsu Services
Sep 2007 - Oct 2008 (1 year 1 month)
Launching and managing a 24-person IT helpdesk. Recruiting personnel and overseeing daily operations.
2nd Level Helpdesk Analyst
Runway International OU
May 2006 - Sep 2007 (1 year 4 months)
Providing IT support to corporate customers. Assisting the team leader with various tasks such as quality assurance, recruitment, and training.
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