Agatha Ntavrazou
@agathantavrazou
Experienced operations lead with a strong tech background.
What I'm looking for
I am an operations lead with eight years of experience in the tech industry. I have successfully led both technical and commercial programs, implementing project and change management methodologies to analyze large data sets and identify actionable insights. I have a strong track record of formulating value propositions and collaborating with cross-functional teams to drive product success. I am highly skilled in SQL, Tableau, and program methodologies, with strong analytical and communication capabilities.
In my current role as a Product Operations Manager at NewGlobe, I have been responsible for the operational efficiency and readiness of software products. I have played a key role in orchestrating the go-to-market rollout strategy for a diverse product portfolio, resulting in increased product adoption and improved team efficiency. I have also led the execution of strategic initiatives, utilizing data-driven insights to set and track objectives. Additionally, I have introduced technical trainings and onboarding materials, fostering collaboration across internal and external teams.
Experience
Work history, roles, and key accomplishments
Product Operations Manager
NewGlobe
May 2023 - May 2024 (1 year)
Responsible for the operational efficiency and readiness of software products, orchestrating the Go-To-Market rollout strategy, leading the execution of strategic initiatives, and introducing technical trainings and onboarding materials.
Chief of Staff for the EMEA Content VP, leading and coordinating strategic initiatives and programs for a team of over 200 executives in 12 country offices.
- Synthesized learnings and findings across country leadership teams and generated insights back to the EMEA leadership team
Business Operations Lead
Booking.com
Apr 2022 - Sep 2022 (5 months)
Owned the Sales Planning process and monitored performance, targets and KPI setting in Salesforce
- Developed and executed structured methodologies to manage complex programs, resulting in a 25% increase in on-time project delivery and to a 15% increase in team efficiency
- Developed and executed strategic growth initiatives for SaaS solutions
Partner Business Manager
Booking.com
Mar 2017 - Apr 2022 (5 years 1 month)
Grew high-impact strategic alliances with top global connectivity software companies, developed and maintained relationships with existing partners, and orchestrated strategic partnerships with leading software providers.
Operations & Project Lead
Booking.com
Dec 2015 - Mar 2017 (1 year 3 months)
Managed the operational needs of large scale projects, monitored progress and ensured delivery within agreed timelines, and provided direction and guidance to internal teams.
Partner Support Specialist
Booking.com
Jan 2015 - Dec 2015 (11 months)
Managed relationships, provided support to partners, identified partners' needs and suggested relevant solutions, and created internal documentation with articles and tutorials.
Education
Degrees, certifications, and relevant coursework
Agatha hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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Skills
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