Open to opportunities

Stuart Dowling

@stuartdowling

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Hands-on leader, skilled in project, operations, software delivery and release management.

Poland

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What I'm looking for

I am looking for a role that values collaboration, innovation, and operational excellence.

Hands-on operations leader with a deep understanding of software delivery, compliance, and the people that make it all work. Known for getting the best out of teams, building bridges across functions, and making fast-paced environments run smoother. From global audits to tactical fixes, I’m at my best where detail meets delivery.

Throughout my career, I have made significant contributions to release management, team development, and strategic process improvements. I have successfully led initiatives that enhanced team retention and streamlined operations across cross-functional teams. My role as a primary liaison for audits has equipped me with the knowledge to navigate complex regulatory requirements while ensuring that our processes meet the highest standards.

In addition to my operational expertise, I have a proven track record in managing high-value projects and driving innovation. I am passionate about fostering a culture of continuous improvement and am always looking for ways to enhance efficiency and effectiveness within my teams. I believe that the key to success lies in building strong relationships and empowering individuals to excel in their roles.

Experience

Work history, roles, and key accomplishments

Current

Product Operations Lead

Current

Caesars Digital

Jan 2021 - Jan 2025 (4 years)

Progressed through leadership roles at Caesars Digital's sports betting division, delivering operational excellence in a fast-paced environment. Provided strategic and operational leadership to four development teams, driving consistent delivery and cross-team collaboration. Key contributions include release management, audit & compliance, and team development.

Release Management Team Leadership Stakeholder Management Compliance Project Delivery Strategic Planning Process Innovation

Programme Manager

Horiba MIRA

Jan 2015 - Feb 2021 (6 years 1 month)

Led high-value engineering and IT projects, including a £15.7M global project for a new vehicle start-up and a company-wide ISO27001/TISAX accreditation programme. Oversaw major infrastructure upgrades and acted as a non-technical customer-facing liaison to ensure clear communication of delivery, change, and risk processes.

Project Management ISO 27001 TISAX Infrastructure Risk Management Change Management Budget Oversight

Project Manager

GMC Software Technology

Jan 2014 - Jan 2015 (1 year)

Delivered multi-channel marketing and document management solutions across finance and insurance sectors. Led hybrid mail and PCI-compliant deployments across enterprise-scale clients, ensuring successful project execution and client satisfaction.

Project Management Multi channel Marketing Document Management PCI Compliance Stakeholder Engagement Team Coordination Process Improvement

Project Manager

Opus Trust Marketing

Jan 2009 - Jan 2014 (5 years)

Delivered transactional mailing solutions and secure document processes for telecoms, utilities, and HR clients. Streamlined production processes and introduced improved stock management systems, contributing to business development and client onboarding.

Project Management Production Streamlining Onboarding Business Development Process Improvement Team Collaboration

Education

Degrees, certifications, and relevant coursework

Horiba MIRA

Project Management

2015 - 2021

Programme lead on high-value engineering and IT projects, including a £15.7M global project for a new vehicle start-up and a company-wide ISO27001/TISAX accreditation programme. Oversaw major infrastructure upgrades, including a legacy IT transformation to a Windows 10 environment.

GMC Software Technology

Project Management

2014 - 2015

Delivered multi-channel marketing and document management solutions across finance and insurance sectors. Led hybrid mail and PCI-compliant deployments across enterprise-scale clients.

Opus Trust Marketing

Business Services

2009 - 2014

Delivered transactional mailing solutions, secure document processes, and client onboarding for telecoms, utilities, and HR clients. Streamlined production processes, introduced improved stock management systems, and played a key role in business development.